Evaluate programs

Reporting interview results

STEP 7. Transcribe and analyze the data

Interviews generate large quantities of data and transcription typically takes four to six hours for each hour of speech, although using a transcription machine and having good typing skills can reduce the time. It is important, therefore, to have a clear plan to guide this phase of the study. In addition, condensing, organizing, and making meaning of interviews is often the most time-consuming and expensive part of an evaluation. [more]

For a formal program evaluation, the analysis is generally complex. [more]

STEP 8. Make conclusions

Evaluate the results by how well they answer the study's central questions. Drawing on repeating ideas and themes, determine what is working well and what needs to be improved. Recommend changes in instruction, program processes, or assignments. Also consider client/student satisfaction with various aspects of the program when making changes. To increase the study's reliability and validity, it can be helpful to verify your results by showing them to some of the interviewees and asking them if you have accurately recorded what they meant.

Conclusions for a program evaluation should inform any recommendations. [more]

STEP 9. Report results

To report qualitative results, present repeating ideas that lead to major themes that, in turn, inform conclusions and recommendations. [more]

Program evaluation results may be reported informally to stakeholders as part of a working session or more formally in a presentation or written report. [more]

Page last updated: Sep 21 2011
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