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Frequently Asked Questions

How do I process a wire transfer?
Fill out a purchase voucher, attach invoice and pertinent documentation, Bank information (Wire Transfer Information*), and send to Cash Management, campus mail code: K5300. Questions e-mail Cash Management.

Has my state voucher been paid yet?
*DEFINE users can look this up easily. Type GT2 in the command field, the voucher number in the "Miscellaneous" field, and press Enter. If a warrant has been issued, the word PAID will be displayed in the "Check Nbr" field. To see the warrant number, mark a transaction and press ENTER to view more detail. The warrant number and date will be displayed on the screen. If the voucher has not been paid yet, Cash Management staff can research in USAS to find the cause of the delay.

I lost my warrant. What should I do?
Send e-mail to Cash Management requesting a reissue. Be sure to include the Vendor Identification Number (VID) of the payee, the payee's name and address, the amount, the dates of service, and a description of the service or merchandise provided.

My credit card machine is not working or I have problems downloading the credit card settlement report. Whom should I call?
Call our credit card processor. There is an 800 service number and Site ID affixed to your machine. Settlement, report, and questions contact Rose Paez at 232-2104.

I would like a copy of a paid warrant.
Contact a Cash Management staff member and give the warrant amount, and either the warrant number or the VID number. Also please say where the copy should be sent. The request will be submitted to the State Comptroller's Office on your behalf, and mailed to you when received.

What do I need in order to pay my vendor?
In order to be paid, that vendor must have a Payee Information Form (PIF)* on file with the University. PIF's are available from University Supply and Mail.

I would like to establish/change an Imprest/Petty Cash Fund.
To establish a Petty Cash Fund ask Cash Management. To request changes on your Petty Cash Fund fill out the Form AC217-5* and send to Cash Management, campus mail code K5300. See the Imprest Fund Management publication for more information.

* NOTE: Best viewed with Adobe Acrobat Reader 6.0 or later. Earlier versions may result in incomplete rendering of information. A free update of Adobe Acrobat Reader may be obtained from Adobe.

 


  Updated 2007 May 15
  Comments on OA web pages ofa@www.utexas.edu