Office of Accounting
Institution Support

Institution Protocol

All institution accounting questions or problems should be submitted via Issue Manager by authorized institution users. See the Issue Manager User Guide for Institutions, for information about submitting issues.

Questions submitted to Issue Manager will be facilitated by the UT-Austin accounting contacts. Automatically generated e-mail messages will be sent when issues are acted upon. See the Issue Manager User Guide for Institutions for further information. Issue Manager may also be used by UT Austin personnel to notify institution contacts about problems or upcoming events.

If you are a designated institution contact and need an Issue Manager user ID and password, please contact one of your institution contacts for assistance. To see a list of institution contacts, visit http://www.utexas.edu/business/accounting/institution/contacts.html.

The following distribution list may be used for Accounting institution support:

inst-all@utlists.utexas.edu - Consists of official accounting contacts from all institutions. Use of this list is restricted to members of the list, who may wish to use it to discuss issues among themselves. It should not be used to submit questions to the UT-Austin Institution Support Team.

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