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Office of Accounting

Student Accounts Receivable

Collection Agencies

The University of Texas at Austin contracts with four national collection agencies to collect our severely past due student loans.

If your federal loan becomes six months past due, or your institutional loan becomes three months past due, it will be placed with one of our collection agencies. A collection fee of up to 33 1/3 percent of your past due balance will also be added to your loan. Interest and collection fees will continue to accrue monthly on federal and long-term loans.

Within two weeks of placement, you will be contacted directly by the collection agency. It is in your best interest to contact the agency as soon as possible to resolve the delinquency on your loan.

For additional information about your loan, please contact Federal Loans or Institution Loans.

The collection agencies we contract with are listed below:

General Revenue Corporation
http://www.generalrevenue.com
1-800-234-1472

Williams and Fudge
http://www.wfcorp.com
1-803-329-9791

National Credit Management
http://www.ncmstl.com
1-800-627-2300

ConServe
http://www.conserve-arm.com
1-800-724-7500