- For general questions about receiving:
Contact the User Services team at askUS@austin.utexas.edu.
- To speak with a User Services team member call 512-471-8802. Help line hours are 9 a.m. to noon and 1 p.m. to 4 p.m. Monday through Friday. At other times of the day, please leave a message. Calls received in the morning will be returned the same day; calls received in the afternoon may not be returned until the following business day, depending on the time the message was received.
For questions related to receiving policies and procedures, contact firstname.lastname@example.org.