FRMS Support
Resources
- Visit askUS
to find answers to frequently asked questions.
- Handbook of Business Procedures
- Training Resources
Policy and Procedure Notifications
For information on how to receive e-mailed announcements regarding policies and procedures related to FRMS, go to the Communications Lists page.
Support Options
- For general questions about how to use FRMS:
Contact the User Services team at askus@austin.utexas.edu. - To speak with a User Services team member call 512-471-8802. Help line hours are 9 a.m. to noon and 1 p.m. to 4 p.m. Monday through Friday. At other times of the day, please leave a message. Calls received in the morning will be returned the same day; calls received in the afternoon may not be returned until the following business day, depending on the time the message was received.
For questions related to subsystem policy and procedures, please contact one of the following:
- Inventory - askus@austin.utexas.edu
- Scholarships – scholarshipdesk@austin.utexas.edu
- Transfers - askus@austin.utexas.edu
- UT Market – purchasing@austin.utexas.edu