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Application Support

The Support Centers listed below are your go-to pages for the information systems that keep CPFM operating smoothly. Here you will find documentation including SOPs and FAQs, as well as login and authorization information. We welcome your input on how we can make these resources better for you.

  • facilityWORQS

    facilityWORQS is CPFM’s support center for FAMIS, our Facilities Asset Management Information System. FAMIS is used by more than 600 CPFM employees to perform a broad range of functions including work management, project management, job costing, and inventory control. Over 100,000 work orders are processed through FAMIS each year, with roughly half of those in support of our preventive maintenance program.

  • webWORQS

    webWORQS serves as CPFM's support unit for the Work Order Request and Query System (WORQS) application. WORQS is our web-based tool for university employees to submit, view and track the progress of work orders and projects. This is also CPFM’s billing system where clients can view detailed cost statements and billing histories.

  • reportWORQS is the CPFM reporting support center. Cognos reports, SQL queries, and FAMIS canned reports provide users access to database data. Over 60 FAMIS related Cognos reports exist.



 

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