webWORQS serves as CPFM's support unit for the Work Order Request and Query System (WORQS) application. WORQS is our web-based tool for university employees to submit, view and track the progress of work orders and projects. This is also CPFM’s billing system where clients can view detailed cost statements and billing histories.
Access is available to all active UT employees; users can submit trouble and routine maintenance requests as well as track their own requests online, view requests submitted by others, project information, and account-related data. Additional authorization is necessary to submit CRIB (Construct, Renovate, Install or Build), Event, and Services requests (eSR10s) through WORQS. Please contact the Facilities Service Center (FSC) at 512-471-2020 for assistance.
This is a comprehensive list of common pitfalls in WORQS operation and solutions to solve them, including common questions about accounts and billing information and eSR-10. If you would like to see a topic added, please share your thoughts with us at firstname.lastname@example.org.
Occasionally users will encounter error messages in WORQS. This section provides guidance on the cause of the error and how to resolve it.
Supplemental documents to assist WORQS operations including a WORQS overview and how-to documents for eSR-10 setup.
Use this form to request additional support if your issue isn't addressed in the above sections.