:: Instructor-led Classes

Staying Organized: A Guide to Administrative Professionals: (How to Stay on Top of Multiple Jobs and Responsibilities)

Course Details

As an administrative professional, you directly assist in accomplishing your boss’s goals. At the same time, you may have to provide support to the people reporting to your boss. When you add the projects and duties you are personally responsible for, it becomes critical for you to be highly organized in order to manage it all. This course is designed to present the best practices of the day to do just that.

Who Should Attend

  • Employees throughout the organization
  • Project Team Members
  • Secretaries, personal assistants, administrative assistants and anyone who has major responsibilities assisting others in their work

Outcomes

Improve your organizational skills by:

  • Designing a personalized work system that acts as your very own “private secretary” to aid you (and your boss) in managing staff and projects
  • Reviewing key technical and people skills that will support your organizing efforts
  • Managing the steady stream of information that comes in both electronic and paper form
  • Employing techniques that facilitate working effectively under pressure

Learning Features

This is a skill-based course. There will be short presentations and exercises. The learning environment is highly interactive between the instructor and participants, and among the participants themselves. Peer learning from sharing experiences will be strongly encouraged.

Program Outline

Developing Your Personal Work Control System for…

  • To Do lists and check list of all kinds
  • Key information and resource material
  • Tracking special projects and other areas of responsibility

Strategies For Managing Your Workload

  • Identify components of a highly functional workspace
  • Keeping the paper and communication flowing
  • Storing and retrieving information
  • Multiple bosses and conflicting deadlines

Skills Needed to Maintain the Status of a First-rate Secretary

  • Assist in conducting effective meetings and tracking assignments
  • Spot, analyze and prevent problems
  • Identify cycles of extra demands on your time
  • Staying in sync with your boss’s work style

Coping Strategies for Dealing with:

  • Mail: Electronic and paper based
  • Filing
  • Telephone
  • Appointments
  • Confidentiality

Instructor(s)

Coordinator(s)

Questions about this course?

    512-471-2924
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