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Gathering and Documenting Requirements: Working with Users and Business Leaders to Get the Right Requirements

Course Details

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The business analyst has been described as the person who bridges the divide between IT departments and the business organizations they support. For all of the tools and techniques to elicit requirements, nothing is more important than making the most of human contact between these two interdependent groups. This seminar discusses several useful approaches to gathering requirements and focusing on the facilitation of collaborative sessions.

Enroll in the PDC Business Analysis Certificate Program

There is no prerequisite for this course.

BABoK Compliance

This seminar thoroughly covers the Requirements Elicitation knowledge area and provides significant coverage of the Requirements Analysis and Documentation and Requirements Communication knowledge areas.

Who Should Attend

  • Business analysis managers
  • Business or technical analysts
  • Operations managers
  • Project managers
  • Requirements engineers
  • IT or development managers
  • Systems analyst or managers

Professional Development and Continuing Education Units

This seminar is worth 12 PDUs and 1.2 CEUs.

Outcomes

  • Understand Business Analyst roles, responsibilities, disciplines and skills
  • Apply best practices for problem analysis, and defining “superior” requirement sets
  • Learn techniques for selecting the proper requirements gathering tools
  • Define an approach for communicating with Stakeholders and managing expectations
  • Understand elicitation techniques, their benefits and drawbacks
  • Learn to profile a project and determine the appropriate documentation style
  • Create a comprehensive set of use cases and detailed requirements specifications
  • Establish a requirements change control process

Seminar Outline

An effective business analyst
  • Skills
  • Roles and responsibilities
  • Organizational considerations
Requirements framework
  • Requirements plan
  • Types of requirements
  • Gathering process
  • Planning and preparation
Elicitation techniques
  • Brainstorming
  • Job shadowing/observation
  • Surveys/interviews/focus groups
  • Collaborative work sessions
  • Prototyping
  • Document/interface analysis
Requirements analysis and documentation
  • Guidelines for good requirements
  • Avoiding requirements errors/defects
  • Use cases
  • Categorizing and packaging
  • Documentation techniques
  • Requirement management/change control
  • Reusability

*Additional registration discounts do not apply to this seminar.

Instructor(s)

Coordinator(s)

Questions about this course?

    512-471-2926
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