:: Instructor-led Classes

Finding Synergy: Working and Communicating Effectively across Distance in Remote Teams

Course Details

More and more people are working and communicating with counterparts across the country and around the world whom they have never seen and may never meet. As a result, many dispersed group projects under-perform at best and fail miserably at worst. This workshop will highlight mistakes for remote teams to avoid and lay out a straightforward process to help ensure success, including how to use technology effectively. Participants will learn specific tips and get to practice how to be more effective in cyber-writing, on the phone, on conference calls and on video-conferences.

There is no prerequisite for this course.

Who Should Attend

  • Groups of leaders from the same organization
  • Managers and supervisors
  • Team Leads
  • Current and potential leaders
  • Project Managers

Outcomes

  • Understand WHY people communicate in different ways and how they view teamwork differently
  • Appreciate HOW people prefer to communicate and partner across distance, with particular reference to e-mail and phone communication
  • Learn WHAT they can do to communicate and partner across distance more effectively in future

Course Outline

  • Opening: welcome/framing, brief introductions, objectives/agenda, agreements, icebreaker
  • Circles of Influence: the four key factors that affect individual behavior relating to teamwork and communication
  • Best Practices: what effective remote teams do well and where are the gaps with current practices
  • Team Charter: general guidelines for more effective communication and teamwork
  • Team Excellence: what highly functioning teams do well and how this applies to each participant’s reality
  • Individual Excellence: what each team member brings to the table and what they need from others
  • Skill Building: practical exercises to develop skills to communicate and partner more effectively with remote colleagues in future (as time allows)
  • Closing: group dialogue and Q&A; individual reflection; action planning, prioritizing and next steps; closing circle and oral feedback; written final evaluation

Instructor(s)

Coordinator(s)

Questions about this course?

    512-471-2924
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