Publications Ordering Instructions

Ordering is Easy!

SHOP for publications online and purchase selected products using the shopping cart:

  1. SELECT “Add to Cart” for each item you wish to order.
  2. When you are finished shopping, click “Check Out.” You can revise your order and/or continue to check out.
  3. Enter your billing information, then click “Submit.”

Or use one of these options—

CALL us at 800.687.4132 or 512.471.5940.

DOWNLOAD an Adobe Acrobat Reader PDF version of our order form and FAX the completed form to 800.687.7839 or 512.471.9410; or MAIL the completed form to:
PETEX, The University of Texas at Austin
J.J. Pickle Research Campus
10100 Burnet Road, Bldg. 2
Austin, TX 78758-4445

Publication Discounts
A 10% discount applies to orders of 25 or more print books of the same title in a single order. Special discounts may be available to approved resellers for bulk orders. Call to inquire.

Delivery
All items in stock are usually shipped the same day. Additional delivery time may be required for items not regularly stocked. Special shipping arrangements and expedited shipping can be requested: call 800.687.4132 or 512.471.5940. Customer must pay applicable sales tax and shipping charges added to the order. Materials are shipped via FedEx and require a street address. Please no P.O. Box numbers.

Copyrights
Except where noted, all training materials distributed by Petroleum Extension Service (PETEX) are copyrighted by The University of Texas at Austin. Reproduction, alteration, translation, redistribution, or resale of any publication without the express consent of the PETEX is strictly prohibited.

Replacement Policy
No returns unless materials are damaged. Please examine your order carefully upon receipt. Returns of damaged materials must be made within five (5) business days of delivery. Contact Sales and Service immediately if the materials are damaged to receive return authorization: call 800.687.4132 or email petex@www.utexas.edu.

Methods of Payment
For orders delivered in the United States, PETEX accepts the following credit cards:

  • American Express
  • MasterCard
  • Visa

  • Pricing, terms, and availability are subject to change without notice. For price quotes, please call 800.687.4132 or 512.471.5940; fax 512.471.9410; or email petex@www.utexas.edu.

    For international orders, payment must be received before order can be shipped. Remittance must be in U.S. dollars. Any bank handling charges must be paid by the customer. All checks and wire transfers must be in U.S. dollars and must be drawn on a U.S. bank. No foreign checks accepted. International customers are responsible for custom fees, duties, and taxes incurred by their orders.