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FAQs - Webcast Media

  • What are the system requirements for a PC?
  • What are the system requirements for a Mac?
  • Can I enlarge the video or slides?
  • How do I increase the volume?
  • How can I skip around the presentation?
  • Can I change the speed of the presentation?
  • Why can’t I hear the audience questions or comments?
  • MediaSite Presentation System Requirements for PCs

    You MUST be on LAN or DSL/cable to be able to experience webcasts at satisfactory quality. Modem users will experience poor quality video and sluggish performance.

    You also must have Windows Media Player installed. Download Windows Media Player versions here.

    MediaSite Presentation System Requirements for Macs

    You MUST be on LAN or DSL/cable to be able to experience webcasts at satisfactory quality. Modem users will experience poor quality video and sluggish performance.

    You will also need:

  • Mac OSX 10.4.8 or later versions 2.0.4 or later OR (go to Apple downloads)
  • Firefox 2.0 (Firefox 3 is not currently supported). Download Firefox here.
  • Can I enlarge the video or slides?

    You can click on the “+” at the bottom of the slide window or video to enlarge the dimensions of the window. It is recommended that you enlarge the slide window to see the slides more clearly. Enlarging the video window will not improve quality very much.

    How do I increase the volume?

    Use headphones when viewing webcasts, and set your computer’s sound output volume to maximum.

    How can I skip around the presentation?

    You can use the slider bar under the video window to move forward or back, or you can select the slide list button on top of the slide window and see thumbnails of all the slides. You can then select and play the lecture from a specific slide.

    Can I change the speed of the presentation?

    You can only change the speed if you are using a PC. You can play the webcast at 2X speed or 1/2 speed by right-clicking in the middle of the video window and selecting playback speed. (Mac users: the equivalent to right-clicking is holding down the Ctrl key and then clicking your mouse button.)

    Why can’t I hear the audience questions or comments?

    Only the lecturers have microphones, so audience members’ voices cannot be heard very well, if at all. Please remind the speaker during the lecture to repeat questions asked by audience members.

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