:: Online Courses
FAQ Categories:
- General Questions
- Earning Credit with Online College Courses
- Enrolling in Online College Credit Courses
- Course Logistics
- Getting Help (Know How to Get Help Directory)
Getting Help (Know How to Get Help Directory)
Where do I get help with my online course?
| Problem/Issue | Contact |
|---|---|
Customer Service
|
University Extension Continuing Education The University of Texas at Austin P.O. Box 7637 Austin, TX 78713 512-471-2900 uex@austin.utexas.edu |
Course Issues
|
Use the Message Center in your online course to contact your instructor with course-related questions. |
Exams
|
University Extension Testing Assistant 512-471-4057 uextesting@austin.utexas.edu Note: students in the Austin area must take their exams at the K-16 Education Testing Center. Students in foreign language courses must schedule a private room in advance. K-16 Education Testing Center 512-232-5000 (option 6) testing@utk16.org |
| Textbooks | Ed*Map 800-274-9104 For help with hard to find books, call UEX main line at (512) 471-2900. |
| Transcripts | The University of Texas at Austin Office of Transcript Services Main Building 1 The University of Texas at Austin Austin, Texas 78712-1157 (512) 475-7689 |
Whom do I contact if I have questions about UEX courses that aren’t listed here?
Please call or email the University Extension office.

