:: Self-paced Courses

FAQ Categories:

Where do I get help with my online course?

Problem/Issue	Contact
Customer Service Registration Grade Reports Testing Tech Support EID / Passwords General Inquiries	University Extension Continuing & Innovative Education The University of Texas at Austin P.O. Box 7637 Austin, TX 78713 512-471-2900 uex@austin.utexas.edu
Course Issues Content Questions Assignments Grades	To contact your instructor with course related questions, use the CIE Message Center, found by clicking the Email Instructor tool in Blackboard.
Exams Disability Accommodations Testing Sites Locating Proctors Exam Request Questions	University Extension Testing Assistant 512-471-4057 uextesting@austin.utexas.edu Note: students in the Austin area must take their exams at the K-16 Education Testing Center. Students in foreign language courses must schedule a private room in advance. K-16 Education Testing Center 512-232-5000 (option 6) testing@utk16.org
Textbooks	ED MAP 800-274-9104 For help with hard to find books, call UEX main line at 512-471-2900.
Transcripts	The University of Texas at Austin Office of Transcript Services Main Building 1 The University of Texas at Austin Austin, Texas 78712-1157 512-475-7689

Whom do I contact if I have questions about UEX courses that aren’t listed here?