::AWARDS

UTCPE Performance Excellence Criteria

The UTCPE criteria are a set of questions that defines the critical factors driving organizational success. The criteria questions are grouped into an Organizational Profile and seven Categories.

Responses to the Organizational Profile questions comprise a descriptive snapshot of the organization. This snapshot identifies key factors, those facts that have the greatest impact on the organization. The key factors serve as organization-specific criteria that are used along with the UTCPE criteria in assessing the organization.

The organization's performance is assessed by its responses to questions of the seven Categories. UTCPE Categories 1-6 ask for information on the organization's key processes, and UTCPE Category 7 asks for the organization's results in key areas.

Select the criteria that best apply to your organization:

Business Criteria
Education Criteria
Health Care Criteria

Use of Criteria

• Educate your organization on the principles of performance excellence. The criteria can help improve communication in your organization by creating a common language for assessment and improvement.
• Conduct a self-assessment of your organization. Self-assessment can help you identify your organization's strengths and opportunities for improvement and develop an action plan to improve.
• Apply for a UTCPE award. Every applicant receives a detailed feedback report based on an independent, external assessment conducted by a team of specially trained and recognized experts.