Continuing and Innovative Education Centennial
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Leadership/Management


Programs in this category:


This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employee’s skills and capabilities, and encouraging accountability. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. This course details methods that managers can use to address their own delegation errors, such as improving communication about tasks and distributing tasks more equally.

Estimated Course Hours: 3.0

Target Audience: Managers who want to develop or refine their skills in delegating work to employees.


In order to develop better and more successful solutions to work related issues, you need to engage employees in collaborative processes such as planning, decision making, and problem solving. And to do this well, you must be a good facilitator. This course describes how to support collaborative processes by drawing on the principles of facilitation. This course describes how to use facilitation skills to help others work more effectively. Another key facilitation skill covered in the course is using questions effectively to help others focus and engage in their work. This course explores ways you can promote harmonious working relationships with your experts by using assertiveness, respect, and facilitation

Estimated Course Hours : 3.0

Target Audience: Team leaders, supervisors, managers, and anyone who has a facilitator role in the workplace.

Continuing Education : 0.3

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Business Law Essentials
Fee: $125.00
Program #: SS07601

Through this course, you ll be made aware of some of the most common business law issues that can impact you in your daily activities. These include the function of sales and contracts, managing intellectual property, dealing with employment issues, and understanding your role in protecting your organization from liability. Dealing with the balance of ethics and the law is a day to day challenge for many managers. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can help you better manage legal issues you face in your duties. Do you know what your legal responsibilities are as a manager? This course will explore the impact and legal implications of your decisions at work and provide you with strategies you can use in your day to day responsibilities to help ensure that you re managing legally and safely.

Estimated Course Hours: 3.0

Target Audience: Management level learners who want to develop a better understanding of the legal obligations they have as employees of their organizations.

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Anger Management in the Workplace
Fee: $99.00
Program #: SS07659

Anger is a subject that affects most everyone. Some individuals need help in controlling their anger, whereas others need help to positively express feelings of anger that are buried. It’s important to find healthy ways of owning and expressing your anger. Otherwise, it may find some expression that is inappropriate, unhealthy, or counterproductive. The key to managing anger is creating conditions in which anger can be expressed appropriately and productively. In this course, you ll learn how to handle your anger in a healthier, more balanced way. You ll also find out how to engage with angry people appropriately and effectively.

Estimated Course Hours: 2.0

Target Audience: Any employee or manager wanting to reduce the amount of personal anger in the workplace.

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For managers, approaching a difficult conversation – whether it’s with a direct report, colleague, or manager – can provoke feelings of anxiety and discomfort. Managers can turn what normally represents a difficult encounter into a positive experience. This course introduces the essentials of difficult conversations, including an explanation of what they are and why they’re difficult, how to manage the stress commonly associated with them, and how to prepare for and deal with them. This course explains the methods that can be used to have successful difficult conversations. This course identifies the common challenges of difficult conversations and explores the strategies that can be used to handle them. Challenges can include a subject who’s not willing to engage in conversation or who looks to place the blame on you. By using various strategies and techniques to overcome these challenges, you can keep the conversation on track, manage your emotions, and progress the conversation to produce positive outcomes

Estimated Course Hours: 3

Target Audience : Management level employees wanting to develop or refine their skills in delivering a difficult message to their direct reports, colleagues, or superiors

Continuing Education : 0.3

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Essentials of Mentoring looks at mentoring from the perspectives of individual mentors, managers, and the organization. This UT Austin online program addresses how mentoring benefits you and your career to how you can best assist your protege, your employees, and your organization.

Estimated Course Hours : 4

Target Audience:  Anyone who wants to gain a foundation in mentoring, and managers and team leaders who want to develop or refine their mentoring skills

Continuing Education : 0.4

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Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. This course provides a basic understanding of what is meant by organizational change and typical events that can trigger organizational change. It also outlines the three specific types of organizational change,  common reactions to organizational change and the stages you can expect to go through when dealing with organizational change. Topics like what conditions are required for such a culture to develop are discussed. This course delves into four key practices that augment and support organizational learning: planning for learning, building knowledge, diffusing knowledge, and applying knowledge in the organization. For each of these practices, the course outlines strategies and guidelines. Finally, This course examines ways in which learning can expand, grow, and continue to be part of an organization’s future..

Estimated Course Hours: 4

Target Audience : Managers and leaders who want to understand how to develop a commitment to learning in their organization

Continuing Education : 0.4

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Continuing and Innovative Education at The University of Texas at Austin
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