Continuing and Innovative Education Centennial
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Leadership/Management


Programs in this category:

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First Time Manager Essentials
Fee: $149.00
Program #: SS07631

Most new managers don’t realize how much their new role differs from that of an individual contributor. The skills and methods required for success as an individual contributor and those needed for success as a manager are very different. This course points out to the typical demands and constraints of a manager’s job. It describes strategies for dealing with common mistakes of first time managers. This course also describes ways to establish credibility and manage former colleagues effectively. This course covers how to meet organizational expectations as a first time manager, as well as how to balance conflicting expectations of peers, direct reports, and management. It also describes how to establish productive relationships with your new boss.

Estimated Course Hours: 3.0

Target Audience :   Anyone who is exploring a career move into management, or who has been promoted or hired into a management role for the first time

Continuing Education : 0.3
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Managing Problem Performance
Fee: $199.00
Program #: SS07637

When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or under performance, managers need to know how to detect them in a timely manner. This course explains how you can remain alert to early warning signs of problems in your workplace It shows you how to diagnose root causes on your way to finding the best solution. This course also identifies the benefits of dealing with minor performance problems and explains how to communicate with employees about performance discrepancies.  It establishes when it is appropriate to begin progressive discipline with an employee. It also demonstrates how to progress through the verbal and written warnings of the process, with guidelines for each stage. This course explores how you can prevent problems using performance management activities such as communicating expectations and motivating for good performance.

Estimated Course Hours: 4.0

Target Audience: :  Managers, supervisors, project team leaders, and human resource professionals who need to deal with problem performance both formally and informally

Continuing Education : 0.4
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Delegation Essentials
Fee: $199.00
Program #: SS07609

This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employee’s skills and capabilities, and encouraging accountability. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. This course details methods that managers can use to address their own delegation errors, such as improving communication about tasks and distributing tasks more equally.

Estimated Course Hours: 3.0

Target Audience: Managers who want to develop or refine their skills in delegating work to employees.

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Essentials of Facilitating
Fee: $149.00
Program #: SS07627

In order to develop better and more successful solutions to work related issues, you need to engage employees in collaborative processes such as planning, decision making, and problem solving. And to do this well, you must be a good facilitator. This course describes how to support collaborative processes by drawing on the principles of facilitation. This course describes how to use facilitation skills to help others work more effectively. Another key facilitation skill covered in the course is using questions effectively to help others focus and engage in their work. This course explores ways you can promote harmonious working relationships with your experts by using assertiveness, respect, and facilitation

Estimated Course Hours : 3.0

Target Audience: Team leaders, supervisors, managers, and anyone who has a facilitator role in the workplace.

Continuing Education : 0.3

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Business Law Essentials
Fee: $125.00
Program #: SS07601

Through this course, you ll be made aware of some of the most common business law issues that can impact you in your daily activities. These include the function of sales and contracts, managing intellectual property, dealing with employment issues, and understanding your role in protecting your organization from liability. Dealing with the balance of ethics and the law is a day to day challenge for many managers. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can help you better manage legal issues you face in your duties. Do you know what your legal responsibilities are as a manager? This course will explore the impact and legal implications of your decisions at work and provide you with strategies you can use in your day to day responsibilities to help ensure that you re managing legally and safely.

Estimated Course Hours: 3.0

Target Audience: Management level learners who want to develop a better understanding of the legal obligations they have as employees of their organizations.

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Anger Management in the Workplace
Fee: $99.00
Program #: SS07659

Anger is a subject that affects most everyone. Some individuals need help in controlling their anger, whereas others need help to positively express feelings of anger that are buried. It’s important to find healthy ways of owning and expressing your anger. Otherwise, it may find some expression that is inappropriate, unhealthy, or counterproductive. The key to managing anger is creating conditions in which anger can be expressed appropriately and productively. In this course, you ll learn how to handle your anger in a healthier, more balanced way. You ll also find out how to engage with angry people appropriately and effectively.

Estimated Course Hours: 2.0

Target Audience: Any employee or manager wanting to reduce the amount of personal anger in the workplace.

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Leading Teams
Fee: $299.00
Program #: SS07588

Leading successful teams is an art, and team leaders can face many challenges when trying to optimize team performance. Whether you’re a current team leader or simply someone who would like to develop the skills that would make you a strong candidate, you need to know certain things about how teams function and what it takes to develop a high-performance team.By learning the principles and strategies presented in this course, you will have the skills to keep your high-performance teams away from destructive patterns of conflict and on track to achieving their goals.The course also introduces strategies that team leaders should implement to encourage team collaboration, including fostering shared ownership and stressing the team orientation.

Estimated Course Hours : 8

Target Audience :   All levels of employees that lead and manage teams, including managers, team leaders, supervisors, directors, and group leaders. It is suitable for anyone wishing to develop and refine their leadership skills in a team environment.

Continuing Education : 0.8

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Optimizing Your Performance on a Team
Fee: $199.00
Program #: SS07555

Each member of a team may have individual roles and responsibilities, yet a team is more than the sum of its parts. Optimizing Your Performance on a Team focuses on what individuals need to do as individual contributors as well as what they need to do as team members working together toward a common goal. This program looks at team building and communication, setting clear and measurable team goals, and improving performance via team member feedback.

Estimated Course Hours: 5.0

Target Audience:  All levels of employees; anyone who participates on any type of team

Continuing Education : 0.5
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Performance Management
Fee: $149.00
Program #: SS07544

Do you know if your team’s goals are consistently being met? Or if the individuals in your team are performing at their peak? Using a performance management system is vital to help ensure that the performance of individuals and teams produces the desired outcomes for organizational success. This course outlines the five phases of a performance management system: planning, monitoring, improving, reviewing, and rewarding. It shows you how to recognize critical success factors and develop key performance indicators based on these. It guides you in collaborating with employees to create role profiles that can generate meaningful performance agreements. This course shows you how to monitor and improve your employees’ performance using a four-step process that covers setting targets, collecting the necessary information, analyzing that information, and responding to performance gaps that appear. This course shows you how to rate employee performance objectively by applying a five-category rating scale. It then describes some strategies to prepare yourself and your employee for an annual appraisal meeting. Next, it instructs you in how to conduct such a meeting and gives you an opportunity to practice. Finally, it outlines some principles for developing effective rewards and presents a technique you can use to link compensation to different levels of performance

Estimated Course Hours: 3.0

Target Audience: :  Managers, supervisors, and team leaders, who need to manage performance on an individual and team level

Continuing Education : 0.3
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Difficult Conversations
Fee: $149.00
Program #: SS07671

For managers, approaching a difficult conversation – whether it’s with a direct report, colleague, or manager – can provoke feelings of anxiety and discomfort. Managers can turn what normally represents a difficult encounter into a positive experience. This course introduces the essentials of difficult conversations, including an explanation of what they are and why they’re difficult, how to manage the stress commonly associated with them, and how to prepare for and deal with them. This course explains the methods that can be used to have successful difficult conversations. This course identifies the common challenges of difficult conversations and explores the strategies that can be used to handle them. Challenges can include a subject who’s not willing to engage in conversation or who looks to place the blame on you. By using various strategies and techniques to overcome these challenges, you can keep the conversation on track, manage your emotions, and progress the conversation to produce positive outcomes

Estimated Course Hours: 3

Target Audience : Management level employees wanting to develop or refine their skills in delivering a difficult message to their direct reports, colleagues, or superiors

Continuing Education : 0.3

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Advanced Management Skills
Fee: $299.00
Program #: SS07608

This in-depth program focuses on developing managerial skills to meet and exceed the needs of today’s challenging, fluctuating, and global economy. For their organizations to remain competitive, managers must be able to plan, organize, direct, and control resources across time, distance, and cultures as well as to recruit and retain a diverse workforce. They must also employ systems thinking to manage people and resources effectively among interconnected value chains, develop organizational learning and knowledge management, develop and manage their managers, and manage upward.

Estimated Course Hours : 6.0

Target Audience: Managers looking to improve their organization’s performance by developing their advanced management skills.

Continuing Education : 0.6

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Talent Management Essentials
Fee: $149.00
Program #: SS07607

Talent management focuses on recruiting, hiring, developing, and retaining the right talent to drive an organization’s performance. This course helps clarify talent management’s key role in helping an organization perform at its peak. It discusses how your talent needs are impacted by various factors in the organization. Talented people are drawn to an organization for numerous reasons, including the organization’s image or brand, effective recruitment and selection strategies, and career advancement opportunities. This course describes how to begin building employee commitment with an effective onboarding process that creates a positive first impression. It also covers how to create individual development plans that prepare employees for higher levels of responsibility and keep them challenged. It also covers ways to determine the causes of talent departure and effectively manage talent retention by using strategies that foster job satisfaction. Additionally, managers often find themselves managing people with knowledge, skills, and expertise they don’t have, in areas they’re unfamiliar with. This course explores what experts want from their managers and introduces strategies for providing the best possible work environment for them. Finally, this course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees. It also explores employee motivation and commitment challenges and examines how employee engagement links to the bottom line. It also shows how to drive engagement within the organization to create a place where people want to work and provides strategies to help students become motivating and engaging managers.

Estimated Course Hours: 5.0

Target Audience: Individuals who want to develop their talent management skills

Continuing Education : 0.5
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Management Essentials
Fee: $199.00
Program #: SS07542

As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. This course discusses the essential responsibilities you have when directing others and the practices the managers should employ in order to meet responsibilities. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. This course also covers best practices for confronting difficult behavior of employees which as a manager you will inevitably encounter. Topics like how to manage a diverse team, techniques that you can use in order to demonstrate fairness while managing your direct reports and ways you can show you are a caring manager are covered.

Estimated Course Hours : 7

Target Audience :   Individuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.

 
Continuing Education : 0.7
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Essentials of Mentoring
Fee: $149.00
Program #: SS07619

Essentials of Mentoring looks at mentoring from the perspectives of individual mentors, managers, and the organization. This UT Austin online program addresses how mentoring benefits you and your career to how you can best assist your protege, your employees, and your organization.

Estimated Course Hours : 4

Target Audience:  Anyone who wants to gain a foundation in mentoring, and managers and team leaders who want to develop or refine their mentoring skills

Continuing Education : 0.4

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Developing a Culture of Learning
Fee: $149.00
Program #: SS07546

Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. This course provides a basic understanding of what is meant by organizational change and typical events that can trigger organizational change. It also outlines the three specific types of organizational change,  common reactions to organizational change and the stages you can expect to go through when dealing with organizational change. Topics like what conditions are required for such a culture to develop are discussed. This course delves into four key practices that augment and support organizational learning: planning for learning, building knowledge, diffusing knowledge, and applying knowledge in the organization. For each of these practices, the course outlines strategies and guidelines. Finally, This course examines ways in which learning can expand, grow, and continue to be part of an organization’s future..

Estimated Course Hours: 4

Target Audience : Managers and leaders who want to understand how to develop a commitment to learning in their organization

Continuing Education : 0.4

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Leadership Essentials
Fee: $299.00
Program #: SS07545

To succeed as a leader, you’ll need to master a series of skills. This program provides basic information on motivating others, communicating a vision, building trust, influencing others to accomplish goals, developing and demonstrating emotional intelligence, ensuring tasks get done, fostering innovation, and leading change within the organization.  This course also introduces some best practices for creating a positive work environment. You’ll also work on creating your own personal leadership development plan.

Estimated Course Hours : 8.0

Target Audience: Supervisors, managers, directors, and individuals who want to develop their leadership skills

Continuing Education : 0.8

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