This wide-ranging category comprises skills that help people perform their roles effectively. It includes skills everyone in the organization should have, like time management or working well with customers and co-workers; skills most of us need to develop to some degree or other, like leadership; and some skills that are specific to particular job titles like project manager. Even topics that do not fall under your existing job title may be useful to you and your manager as you focus on career development.
Programs in this category:
Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. This course introduces you to the basics of how to act professionally and practice proper business etiquette. It also explains how to present yourself in the work environment, including looking the part of a professional and ensuring your workspace reflects positively on you. This course introduces the importance of personal accountability and outlines strategies for developing a personal accountability framework.
Estimated Course Hours: 4.5
Target Audience: Anyone who wants to develop a better understanding of proper business etiquette and how to act in a professional manner.
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