Marketing and Operations
Strategies and operations, planning and implementing: knowing what you’re going to do (and why), what you’re going to do (and how), doing it, and then measuring what you’ve done. It sounds simple, and yet it is so far from simple. On the other hand, planning and implementing well pays such huge dividends for your organization that it’s worth the time it takes to think before you act.
Programs in this category:
Lean is a methodology that incorporates a powerful set of tools and techniques designed to maximize customer value, while reducing waste along the entire value stream. It also focuses on improving overall efficiency, quality, and customer satisfaction. Due to its ability to improve customer satisfaction and deliver bottom line financial gains to organizations, it is a preferred strategic choice for many business organizations. This course introduces the basic principles of Lean, including the five step Lean process cycle, and shows how Lean can be integrated with Six Sigma to offer an optimal production management solution that fits your company’s unique business needs.
Estimated Course Hours: 6.0
Target Audience: Individuals who have responsibility for reducing costs and waste, and improving efficiency and customer value at the organizational or departmental level.