Continuing and Innovative Education Centennial
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Business Skills
  • Career Skills
  • Customer Service and Sales
  • Desktop Skills
  • Human Resources
  • IT Skills
  • Leadership
  • Marketing and Operations
  • Project Management and Business Analysis
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    Career Skills Programs


    Overview/Description
    This wide-ranging category comprises skills that help people perform their roles effectively. It includes skills everyone in the organization should have, like time management or working well with customers and co-workers; skills most of us need to develop to some degree or other, like leadership; and some skills that are specific to particular job titles like project manager. Even topics that do not fall under your existing job title may be useful to you and your manager as you focus on career development.

    Business Interpersonal Communication Skills

    Human Recourses Certification
    Human Recourses Certification
    Fee: $395.00
    Program #: SS03054

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    It is almost impossible to be productive in today’s business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. Our voice, your ability to listen, and your body language are your three vital communication tools. However, because they are given at birth they are often taken totally for granted. People mistakenly believe that because these tools are in constant daily use that they are already the best they can be. However it is possible to improve the quality of these communication essentials, and this course sets out to help you do just that. Students will also learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead.


    This online course consists of 22 instructional hours, and awards 22 PDU’s, 2.3 CEU’s. It includes two 30-min. simulations.

    Courses in this program include:

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    Continuing and Innovative Education at The University of Texas at Austin
    Our Address: P.O. Box 7817 - Austin, Texas 78713-7817
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