Continuing and Innovative Education Centennial
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Marketing and Operations Programs


Overview/Description
Strategies and operations, planning and implementing: knowing what you’re going to do (and why), what you’re going to do (and how), doing it, and then measuring what you’ve done. It sounds simple, and yet it is so far from simple. On the other hand, planning and implementing well pays such huge dividends for your organization that it’s worth the time it takes to think before you act.

Certified Manager of Quality/Organizational Excellence

Human Recourses Certification
Fee: $395.00
Program #: SS02685

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The professional designation of Manager of Quality/Organizational Excellence Certification signals to employers and colleagues that you are a champion of process improvement initiatives throughout organizations.  It also means that you have developed knowledge of all facets of a well-run business.The course covers all the knowledge areas required to earn this certification: leadership; team dynamics; developing and deploying strategic plans; managerial skills and abilities; communication skills and project management; quality, systems, models, and theories; problem solving and process management tools; measurement (assessment and metrics); customer-focused management, and supply-chain management.  The American Society for Quality site explains all certification requirements.


This online course consists of 21 instructional hours, and awards 2.1 CEU’s.

Courses in this program include:

(Select a title below for details.)


Continuing and Innovative Education at The University of Texas at Austin
Our Address: P.O. Box 7817 - Austin, Texas 78713-7817
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