Continuing and Innovative Education Centennial
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Business Skills
  • Career Skills
  • Customer Service and Sales
  • Desktop Skills
  • Human Resources
  • IT Skills
  • Leadership
  • Marketing and Operations
  • Project Management and Business Analysis
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    Career Skills Programs


    Overview/Description
    This wide-ranging category comprises skills that help people perform their roles effectively. It includes skills everyone in the organization should have, like time management or working well with customers and co-workers; skills most of us need to develop to some degree or other, like leadership; and some skills that are specific to particular job titles like project manager. Even topics that do not fall under your existing job title may be useful to you and your manager as you focus on career development.

    Cross Cultural Communication
    Fee: $95.00
    Program #: SS03717

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    Communication issues at work are common enough. When you include cross-cultural differences, the challenges increase exponentially. UT Austin’s online Cross Cultural Communication program identifies the requirements of successful cross-cultural communication, utilizes Geert Hofstede’s model, reviews approaches for speaking and writing and making presentations in high- and low-context cultures as well as high- and low-context approaches, and presents best practices and strategies in communication for building cross-cultural rapport. In this course, you’ll see how conversations with different people in different situations can impact how you deliver your message, in terms of respect and sensitivity.This will enable you to deliver messages tactfully and diplomatically, without sacrificing your reputation or professional relationships.


    This online course consists of 6 instructional hours and awards 0.6 CEU’s. This course includes a 5-minute Business Impact module and a 15-minute Challenge Series

    Courses in this program include:

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    Continuing and Innovative Education at The University of Texas at Austin
    Our Address: P.O. Box 7817 - Austin, Texas 78713-7817
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