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Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional. It highlights the advantages of communicating with confidence, explores the construction of trust and credibility, and clarifies how trust and credibility result in confident communications. This course also takes you through the selection of an appropriate medium and context for a given message, and suggests strategies for delivering a well-planned message and eliciting feedback after your message is delivered. This course explores the benefits and challenges of effective listening. It teaches you the benefits of being approachable and putting people at ease while communicating and building rapport.
Estimated Course Hours: 5.0
Target Audience: Individuals who want to develop or refresh their interpersonal communication skills.
Continuing Education: This course is approved for 5 HRCI re-certification credits.
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Courses in this program include:
(Select a title below for details.)