Continuing and Innovative Education Centennial
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Business Skills
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    Career Skills Programs


    Overview/Description
    This wide-ranging category comprises skills that help people perform their roles effectively. It includes skills everyone in the organization should have, like time management or working well with customers and co-workers; skills most of us need to develop to some degree or other, like leadership; and some skills that are specific to particular job titles like project manager. Even topics that do not fall under your existing job title may be useful to you and your manager as you focus on career development.

    Professionalism and Business Etiquette

    Human Recourses Certification
    Fee: $195.00
    Program #: SS04301

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    The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. In this course, you’ll learn how to conduct yourself in the standard business environment with poise and confidence. Students will also learn the subtleties of communication etiquette in the world of business, as well as the proper conduct to display during both formal and informal meetings, negotiations, and entertainments. This course will also explore the special etiquette of being a supervisor, the etiquette of one-on-one interactions with subordinates, the etiquette of listening as a supervisory tool, and the supervisor’s role in sharing information between his subordinates and the rest of the company.


    The Professionalism and Business Etiquette online course consists of 10.5 instructional hours and awards 1.05 CEU’s. It contains one 30-minute simulation and one 5-minute module from the Business Impact series.

    Courses in this program include:

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    Continuing and Innovative Education at The University of Texas at Austin
    Our Address: P.O. Box 7817 - Austin, Texas 78713-7817
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