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Madeline Y. Hsu, Director BUR 480, Mailcode A2200, Austin, TX 78712 • 512-232-6427

Dr. Sharmila Rudrappa :: Quoted in Washington Post

Dr. Sharmila Rudrappa discusses "The Bangalore Backlash: Call Centers Return to U.S."

Posted: December 12, 2008
Sharmila Rudrappa, associate professor of Sociology at the University of Texas, discusses additional factors that play along with receiving tech support from India.
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