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Jacqueline Woolley, Chair The University of Texas at Austin, SEA 4.212, Austin, TX 78712 • (512) 475-7596

Bill Swann's Research is Featured on the UT News Site

Posted: September 1, 2003

Effectiveness of diverse work groups depends upon recognition of individual personalities

In theory, diversity should contribute to better performance in groups,...When you have a group of diverse people in a group, they will have different viewpoints and experiences they will bring to bear to the task at hand. By having a wide selection of diverse perspectives work group members will be in a better position to generate creative solutions...In practice, that doesn’t happen—or at least it doesn’t happen more often than the opposite, which is that diversity actually undermines performance" --Bill Swann

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