Art Markman Quoted in CNN Article on Anger and the Internet
Posted: November 3, 2008
"We've all had interactions with unpleasant people, but we don't confront them. We take it out elsewhere," he said. "What the Internet has created is groups of people where there are no repercussions with being too aggressive."
--Art Markman, in "#@*!!! Anonymous anger rampant on Internet", CNN.com, November 3, 2008