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LAITS Resources

Liberal Arts Instructional Technology Services (LAITS) can help new faculty with computer, network, and instructional media needs.

Classroom Support

The Classroom Support group maintains all classroom technology hardware for Liberal Arts and serves as liaison with Facilities Services for general maintenance issues.

Call 512-471-9666 to contact Classroom Support.  The CLA building has its own dedicated Classroom Help Desk in room CLA 1.214. You can report problems by phone at 512-232-5400 or by e-mail at help-la-classroom@austin.utexas.edu.

Telephone support hours are from 7am to 11pm, 7 days a week. Rapid response, on-site support is available from 7am to 7pm, Monday - Thursday and from 7am to 5pm, Friday.

Video Conferencing

For video conferencing requests, contact Liberal Arts staff at videoconferencing@la.utexas.edu

Computer Support

The Liberal Arts desktop support team provides computer support for all faculty in the College of Liberal Arts for your UT owned equipment. We also provide computer support and imaging services for all classroom console computers and all labs across the college.

Computer Support may be reached at 471-5000 or help@la.utexas.edu, or in person from 7:00 AM to 6:00 PM, Monday through Friday. Walk-up locations may be found in:

  • Mezes Hall (MEZ), Room 2.302
  • Parlin Hall (PAR), Room 108
  • College of Liberal Arts Building (CLA), Room 4.224
  • Sarah M. & Charles E. Seay (SEA), 4.202

Voice & Network

Liberal Arts ITS provides network and voice/phone support to faculty in the Liberal Arts Buildings. Staff can assist with ordering additional data cabling, activating network ports, provisioning voice service and desksets, and assistance with troubleshooting voice and data issues.

Contact network-help@la.utexas.edu for network assistance, or voice-help@la.utexas.edu for voice/phone assistance.

Servers & Storage

Liberal Arts ITS, through a team of system administrators, operates and maintains servers to support Liberal Arts faculty. These servers are housed in an enterprise class data center located in Mezes Hall. Servers include web, streaming multimedia, database, and data storage. Liberal Arts ITS staff also provide system administration support to faculty researchers as well as application development and support.

Contact server-help@la.utexas.edu for server assistance.

Web & Media Services

Liberal Arts ITS provides web & media services to all Liberal Arts faculty. Services include assistance with:

  • Faculty Profile page creation and updates
  • Web Site consultation, design and development related to instruction and research
  • Audio-Visual instructional materials development and processing

Contact Web Services (la-web-support@utlists.utexas.edu) for more information.