Peak Performance Institute
Spring 2010 Site Review
Student: Psychology Junior
Peak Performance Institute is a psychology office located in Westlake, Texas. They are a small business with three therapists, one office manager, and one lady who’s job no one seems to understand. They usually hire one graduate student as part of the student’s practicum, and one or two undergraduate interns. The office’s specialties include psychology and neuropsychology, assessment and training, and executive coaching and consulting.
As an intern, you generally work in the front office doing administrative tasks. On a typical day, you come into the office and check the “To Be Scanned” folder for documents. You scan them, save the PDF files to the clients’ digital files, and then file away the papers into their hard files. This usually takes around 30 minutes, depending on how many papers there are. Then you check the office manager’s folder for you to see if she’s left you any work to do. She’ll often leave things for you to shred or file or put away. Once these tasks are done, you ask the office manager if there’s anything you can do for her, and you do it. If she’s not there, or she doesn’t have anything to assign you, you ask the other employees if you can help them. You interact with clients as they come into the office as necessary.
When there is actual work for you to do, the tasks can really vary. Sometime the office manager will ask you to make client orientation folders, which are just folders with a lot of documents, pamphlets and business cards in them. The therapists will often ask you to score psychological tests, or proofread psychological reports on their clients. Sometimes they will even ask you to administer tests or set up a neurofeedback machine for a client. This is the closest you will get to the actual field of psychology as an undergraduate student.
The actual work isn’t that bad, however the environment is highly stressful for reasons involving how this particular office is run.