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Robert Vega, Director FAC 18 / 2304 Whitis Ave. Stop G6200 78712-1508 • 512-471-7900

The Hartford Associate Claim Representative, BTT Gateway Job ID 6908

Wed, May 1, 2013

The Hartford Associate Claim Representative, BTT Gateway Job ID 6908

Associate Claim Representative 

Are you looking for a career with a company that has been doing business for more than 200 years, offers you an extensive training program and provides advancement opportunities? 

The Hartford has that opportunity for you in our Associate Claim Representative position! 

As an Associate Claim Representative for The Hartford, you will be an integral part of our dynamic claims team. You will interact with internal and external customers to deliver superior service, exceptional quality and be a part of a best-in-class work environment. In this fast-paced position, you will be responsible for the investigation and file management of lower complexity claims as well as assisting other claim professionals and our policyholders with multiple facets of the claim process. 
Responsibilities include: 
• Establishing and maintaining strong relationships with customers, building credibility and gaining trust while operating with integrity at all times. 
• Utilizing verbal and critical thinking skills to gather information and data; making sound decisions based on a mixture of analysis and judgment. 
• Working directly with customers while exercising professionalism, diplomacy and negotiating skills to successfully resolve claims. 
• Communicating and working within a team environment and with various levels of leadership throughout the department and the organization. 
• Achieving targeted performance goals to manage costs and support The Hartford’s industry-leading operational claim standards. 
• Completing state-mandated forms or letters timely and accurately to ensure compliance with regulatory requirements. 
• Administering claim benefits through interpretation and analysis of the insurance contract and evaluating exposures for setting reserves to fulfill our contractual obligations.

To apply, submit your resume via BTT Gateway. Application deadline is May 1st, 2013.


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