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Robert Vega, Director FAC 18 / 2304 Whitis Ave. Stop G6200 78712-1508 • 512-471-7900

Dropbox Rotation Program, BTT Gateway Job ID 6947

Sat, April 27, 2013

Dropbox Rotation Program, BTT Gateway Job ID 6947

Dropbox is a great place to work

Dropbox lets you bring your photos, docs, and videos anywhere and share them easily. We have over 100 million users across over two hundred countries, and we're one of the fastest growing companies in the world.

By joining the Dropbox Rotation Program, you'll play a huge part in Dropbox's growth. You'll spend your first year rotating through two teams: User Ops, where you’ll learn everything about our products and users, and Sales & Account Management, where you’ll get training in sales and online marketing.

You'll then move onto one of a dozen groups, where you'll become a pro at your chosen field.

Core responsibilities: provide world-class service to Dropbox users

Identify and solve user issues with empathy and efficiency (user operations)
Find better ways of qualifying leads and closing deals (sales)
Develop new ideas to enhance user engagement and retention (account management)

Areas of specialization: run exciting initiatives that help us increase user happiness and work smarter

User happiness: deploy and maintain a user satisfaction system, allowing us to see what people love the most and what we could do better
Localization: increase our global reach in new markets
Metrics and analytics: define and monitor metrics for user-facing operations
Product specialist: work with our product and engineering teams to make user feedback a reality
Releases: own the quality of the Dropbox app across different platforms

 

To apply, please visit https://hire.jobvite.com/j/?cj=o8y8Wfwu&s=Campus%3a_UTAustin.  Application deadline is 4/27/2013.


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