Public Consulting Group, Inc., Operations Analyst/Schools Specialist, Application Deadline, BTT Gateway Job ID 7595
Sun, November 17, 2013
Public Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 1,200 professionals in 45 offices around the U.S. and in Montreal, Canada. The firm draws on more than two decades of consulting to public sector clients in all 50 states and Canada to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies. PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.
Schools Specialists work in a deadline-oriented, fast paced environment as part of a growing team consisting of consulting and operations staff. The teams' goal is to provide superior service to large school districts in the areas of special education management systems, data warehousing, federal claiming, and other school-based revenue programs. The Schools Specialist position requires a self-starter who can quickly learn our web-based technologies and lead clients through the implementation and training process. This position focuses on customer service to respond to inquiries and questions from school districts; and to train school district staff on web-based technology applications and services.
Provide customer service in response to inquiries and questions from school districts.
Prepare analysis data and agendas for client meetings.
Assist school districts in submitting electronic data and uploading the data into our system.
Test the functionality of newly released applications.
Train schooldistrict staff on web-based technology applications andsystem updates.
Analyze information provided by school districts and conveys issues to PCG software developers to improve existing technology applications.
Strong analytical skills, including the ability to analyze and organize data.
Excellent ability to build and maintain business relationship with clients by providing prompt and accurate service.
Strong attention to detail.
Excellent organizational, oral presentation and written communication skills.
Proficiency in MS Office products, including PowerPoint, Excel and Word.
Ability to pick up new technology quickly.
A Bachelor's Degree is required.
Schools (K-12) or Special Education experience is a plus.
Some travel required.
PCG is an EEO,AA,VEVRAA Employer
Application Deadline 11/17. See BTT Gateway Job ID 7595