Printing on ITS Printers: Windows

 

Information Technology Services (ITS) has printers at several sites on campus, including the Student Microcomputer Facility (SMF) in FAC 212. This document explains how to use these printers with a computer running Macintosh OS X 10.0 or higher.

To use ITS printing services, you must have an ITS computer account. Also, effective with the 2002 fall semester, ITS switched to a new Pay-In-Advance system. If you were familiar with the previous ITS billing system, some things may have changed.

Individually funded (IF) accounts are available from the Help Desk (for students, faculty, and staff) or from the Student Microcomputer Facility (SMF) in the Flawn Academic Center, FAC 212 (for students only). You can also claim an account online.

  • To go directly to the sign-up page for personal accounts, see ITS Computer Services. (https://utdirect.utexas.edu/its/account/user_agreement.WBX)
  • If you need instructions on how to add ITS Printing, see Add or Cancel Services. (http://www.utexas.edu/its/account/steps/)
  • If you need additional help in claiming your account or signing up for services, contact the ITS Help Desk.
  • To view details about the pay-in-advance system, see the related ITS news article.

Each time you print, your account is charged on a per-page basis. Current printing prices are available in your ITS Computer Account Services page. (Click View / Modify to see the prices.)

 

 

General Information Before You Begin

To use ITS Remote Printing Services, you need:

  • An ITS computer account and password, with Print Relay System authorization (PRS). PRS authorization comes automatically with Individually Funded (IF) personal accounts. Web-based IF account application forms are processed online at http://www.utexas.edu/its/account/. They are also issued at the ITS Help Desk (students, faculty and staff), or at the SMF in FAC 212 (students only). If you are using a departmental account rather than an IF account, your account sponsor must authorize PRS service for your departmental user number.
  • Funds in your pre-paid IF or Bevo Buck account. Each time you print, a charge is made against your pre-paid account. Staff and faculty use IF accounts, while students use Bevo Buck accounts. Money must be present in your account before you can print pages using the Remote Printing application.
  • An Internet connection:
    • a hardwired Ethernet connection through
    • a dial-up (Telesys) or cable modem connection to UTnet; or
    • an on-campus wireless connection (Public Network).
  • WinPOPS = ITS Remote Printing software installed on a Windows machine running Windows 98 or higher. You can install it from the BevoWare CD or download it from the BevoWare download site. If you use Windows 95, install the Windows 98/ME version of the software. WinPOPS must be installed before running driver installer. (www.utexas.edu/its/bevoware)
  • NT Print = Lexmark Printer Drivers that enable you to use Lexmark printers on campus. To install them, run Setup Printers for WinPOPS from the BevoWare CD available from the Campus Computer Store. OR, download this installer from the BevoWare download site. WinPOPS must be installed before you run this installer. (www.utexas.edu/its/bevoware)

Please note: Pay-In-Advance is now the main payment method for ITS printing. You will be unable to print unless you have money in your Bevo Bucks account and have authorized it for ITS Printing. For details, see the ITS Prepaid Accounts page.

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ITS REMOTE PRINTING INSTALLATION STARTS HERE:

 

1.         Installing WinPOPS (for Remote Printing)

 

1.              Connect computer (laptop/desktop) to the internet.

2.              Open an Internet Browser (IE, Mozilla, Netscape) and point to the Bevoware site (www.utexas.edu/its/bevoware).

3.              Select ‘Download Now’ and enter your UT EID.

4.              Read the ‘Bevoware Usage Statement’ and if you agree to the rules, select ‘Agree’.

5.              Inside the Bevoware software download section, scroll down the list of software until you see ‘ITS Remote Printing’. Select ‘Download’ and save the program to the computer. (WinPOPS.exe)

6.              Next, find ‘Driver to set up Remote Printing’ (NT Print.exe) and select ‘Download’ to save the program to the computer.

7.              Next you will need to double-click ‘WinPOPS.exe’ file (first file you downloaded) and unzip the folder.

8.              Computer should self-install the WinPOPS client (process may take a few minutes). Installation process may vary on the type of Windows OS you are using.

9.              Reset your computer after installation is complete.

 

 

2.         Configuring Your Computer to Print

 

The procedure for configuring your printer varies depending on which version of Windows you are currently running. The beginning procedure, however, is the same for everyone.

 

NOTE: YOU MUST HAVE INTERNET CONNECTION BEFORE YOU CAN PRINT TO ITS PRINTERS AND YOU MUST HAVE WINPOPS CLIENT INSTALLED (WinPOPS.exe) BEFORE PROCEEDING TO THE NEXT STEP.

 

  1. Connect to the Internet, either through UTnet (UT campus labs/buildings), Resnet (UT residence halls), Dial-up service (Telesys, AOL, Yahoo, etc.), or some type of Ethernet connection (UTnet, Road Runner, Yahoo DSL, etc.).
  2. Click on ‘Start’ in the Windows taskbar, and select Programs -->ITS Remote Printing for Windows (Figure 1). This starts WinPOPS and allows you to log into the remote print server and finish the printer installation. Enter your IF account number and password.             

 

Figure 1: Selecting ITS Remote Printing for Windows

 

Once you have completed this step, the continued installation process will vary depending on what version of Windows you are running. Choose which version of Windows you are currently using:

 

3.         Configure Printing from a Windows NT/2000/XP Professional Machine

 

  1. Double-click the ‘NTPRINT.exe’ folder (second file you downloaded) and select ‘Unzip’. Select ‘OK’.
  2. The Add Printer wizard appears. Click Next.
  3. Choose ‘Local printer attached to this computer’. Click Next.
  4. Select ‘Create a New Port’ and set Type of port to ‘Print Relay’. Click Next.
  5. Select the ITS Remote Printer you wish to use and click OK.  (In Windows NT 4.0, click OK to select the desired printer. Click Close. Select the printer port that you just added, and then click Next to continue with the printer installation.)

UT Law School has 6 different printer that user can choose from:

    • 2nd floor printer: lawflr2_lw (located in the lobby of the Law library to the left of the circulation desk)
    • 4th floor printer: lawflr4_lw (located in the 4th floor student lounge)
    • 5th floor printer: lawclc_lw (5th floor computer lab)
    • Special printer: lawclc_lw_spec (5th floor computer lab: for resume printing)
    • Color Printer: lawclc_clw (5th floor computer lab)
    • Transparency: lawclc_clw_trans (5th floor computer lab)

 

  1. Find and Select ‘Have Disk’.
  2. The ‘Install From Disk’ dialog box appears. Select ‘Browse’ and then select the ‘NTprint’ folder (name of folder where you downloaded drivers for remote printing).
  3. In the ‘NTprint folder’, highlight ‘LEXPSNT.INF’ and then select ‘Open”.
  4. In the ‘Install From Disk’ dialog box, select ‘OK’.
  5. Select the printer that you plan to use. Normally, this is Lexmark Laser. (If you plan to do color printing on ITS printers, you may need to create a second printer profile using the color printer driver.) Click Next.
  6. Give your printer profile a descriptive name and click Next. (example: 5th floor printer)
  7. Select ‘Do not Share this printer’ and click ‘Next’.
  8. DO NOT PRINT out a printer test page, select NO, click Next. (Will take a few seconds to install)
  9. When you are done, click Finish.
  10. Once you have added your desired printer, you will need to adjust the printer’s properties by following the steps below: (Start -> Control Panel -> Printers and Faxes)

 

1.        Right-click the added printer (ex. 5th floor printer) and select Properties.

2.        In the Properties dialog box, click the Ports tab, then disable Bidirectional Printer Support.

3.        Click the Advanced tab and uncheck the Enable advanced printing features checkbox.

4.        Select the Print after last page is spooled checkbox, then click OK.

 

 

Configure Printing from a Windows 98/ME Machine

 

This procedure begins where the "Getting Started" procedure left off.

  1. Select Local Printer.
  2. When you are prompted to select the printer manufacturer and model, be sure the BevoWare CD is in the drive, and click Have Disk.
  3. The ‘Install From Disk’ window appears.
  4. In the Copy manufacturer's files from dialog, enter the path shown in the Printer Wizard Information window displayed at the lower right-hand side of your screen.
  5. Click OK.
  6. Select the printer that you plan to use. Normally, this is Lexmark Laser. (If you plan to do color printing on ITS printers, you may need to create a second printer profile using the color printer driver.) Click Next.
  7. If you want to keep your existing driver, select ‘Keep the existing driver’.
  8. Choose port LPT1.
  9. When prompted for the printer name, enter the name of the ITS printer you plan to use (FACSMF_LW, for example). You can change this later if you need to.
  10. Click Finish.
  11. Right-click on the printer icon in the Printers folder for the printer you wish to use (Start-->Settings-->Printers) and select Properties. If there is no printer icon, repeat steps 1-10.
  12. In the Properties dialogue box, click on the Details tab (Figure 2), then on the Add Port button. Click the Other radio button and select Print Relay. Clicking the OK button displays a list of printers available on the remote print server.
  13. The two-column list of printer names and descriptions you see in the Select ITS Remote Printer window will be useful in determining which printer to use.

UT Law School has 5 different printer that users can choose from:

    • 2nd floor printer: lawflr2_lw (located in the lobby of the Law library to the left of the circulation desk)
    • 5th floor printer: lawclc_lw (5th floor computer lab)
    • Special printer: lawclc_lw_spec (5th floor computer lab: for resume printing)
    • Color Printer: lawclc_clw (5th floor computer lab)
    • Transparency: lawclc_clw_trans (5th floor computer lab)

 

If the printer description begins with "(Private)", then don't print to it without explicit permission. Otherwise, these descriptions are reasonably self-explanatory. Some even include the charge per copy.

  1. Select a printer. Let's assume you want to print to the black-and-white printer at the SMF (FAC 212). Select FACSMF_LW and click OK. Remember, the name you chose when setting up the printer should accurately describe the printer you are associating with it. (For example, you should not associate a printer in Jester with the name "SMF.")
  2. Once you have configured your desired printer, you will need to adjust the printer’s properties by following the steps below:
    1. Right-click the printer icon and select Properties.
    2. In the Properties dialog box, click the Details tab, then click the Spool Settings... button.
    3. Select the Print after last page is spooled and Disable Bidirectional Support check boxes, then click OK.

 

 

If you have any questions about the name or location of the printers, check http://www.utexas.edu/computer/printing/locations/ or ask the Network Administrator for that building. You can also call the Help Desk at 475-9400.

 

If you need to rename a printer, open the Printers control panel (Start-->Settings-->Printers), right-click on the printer and select Rename.

 

Click OK to save your printer settings.

 

The printer is now configured for remote printing. You only need to set up your printers once. From now on, you will just need to follow the steps in the Printing section below.

 

 

Printing Your Document

  1. If you are already connected to the Internet, skip step 2.
  2. Connect to the Internet, either through UTnet (UT campus labs/buildings), Resnet (UT residence halls), Dial-up service (Telesys, AOL, Yahoo, etc.), or some type of Ethernet connection (UTnet, Road Runner, Yahoo DSL, etc.).
  3. Click ‘Start’ in the Windows taskbar and select Programs-->ITS Remote Printing for Windows. Log in using your ITS account number and password.
  4. From within the application that created your documents, select ‘Print’ under the File menu. This will send the print job to whichever printer is selected in ‘Name’ in the Printer window.
    Note: Before printing, review the settings in the Print dialog box (for example, to select the page range) and in the Page Setup box (for print orientation). Also, bear in mind that Web browsers do not always format pages correctly for printing.
  5. When you are finished printing, open the ITS Remote Printing main menu window (click on the "tray" in the taskbar, Figure 3), and select the Logout button.

 

Figure 3: Taskbar Icon for ITS Remote Printing

 

You will see a message reminding you that, once logged out, you can't print to the remote print server directly from applications.

 

Restart the ITS Remote Printing application whenever you need this capability.

Questions?

 

If you have any further questions or comments about this document, call the Help Desk at 475-9400 or request help via e-mail.