Lecture Outline for January 25, 2000
Model of Communication


I. Definition

Interpersonal communication is the process whereby one individual stimulates meaning in the mind of another through verbal and/or nonverbal means.

II. Model of Communication

III. Ensuring Message Quality

• A. Organize your message
  
  
  1. - figure out your purpose
  2. - drop unimportant material
  3. - chunk what is important
     
     
• B. Use redundancy
  
  
  
  
  
• C. Focus on schemas
  
  
  
  
  
• D. Ask Questions
  
  
  
  

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