Lecture Outline for March 30, 2000
Charisma


I. Leadership is...

1. A communication process
2. Helping people move towards goals
3. Follower focused
4. An attitude and a process
5. Changed focused
6. Something that you do

II. Leadership is not...

1. Something you are born with
2. Something you can learn quickly
3. Guaranteed because of a title or a position
4. Focused only on the leader
5. A new idea

III. Transactional Leaders

• --Accomplish goals through a system of rewards and punishments with followers
  
  
• --Influence constrained by avaliable rewards and punishments
  
  
• A. Transactional leader behaviors
  
  
  1. Contingent rewards
  2. Leadership by exception
  3. Laissez-faire leadership
  4. B. Transactional Outcomes
     
     
  5. Influence limited by available rewards/punishments
  6. Feedback and criticism common
  7. Based on self-interest, not mutual interest
  8. Minimal initiative by followers
  9. Let's make a deal
  10. It's good to be the king
  
  IV. Transformational Leaders
  
  
  • --Are change leaders
    
    
  • --Create a compelling vision for the future
    
    
  • --Cause shift in beliefs, needs, values
    
    
  • --Set the example
    
    
  • --Avoid reward/punishment model
    
    
  • --Generally excellent communicators
    
    
  • A. Transformational Leaders Qualities
    
    
    1. Charisma
    2. Vision
    3. Inspiration
    4. B. Communication Implications and Outcomes
       
       
    5. Communication is essential
    6. Communicating vision is a 24/7 job
    7. Generates commitment/mutual interests
    8. Loyalty and referent power
    9. Excitement and motivation
    10. Beware of the tiger!
    
    V. Superleadership
    
    
    • --Encourage others to lead themselves
      
      
    • --Focus on subordinate development
      
      
    • --Formal leadership decreases over time
      
      
    • --Delicate balance requires between supervision and freedom
      
      
    • --Endstate: People lead themselves
      
      
      VI. Servant Leadership
      
      
      • --Primary concern is service, not leadership
        
        
      • --Often reluctant to lead
        
        
      • --Selfless, humble, and dedicated followers
        
        
      • --Inspire and develop others
        
        
      • --Loyalty from followers
        
        
      • --Unity
        
        
        VII. Leadership in Crisis Situations
        
        
        • --Speed and efficiency are critical
          
          
        • --Determine relevant facts then be decisive
          
          
        • --Clearly communicate important ideas
          
          
        • --Tell the truth and tell it quickly
          
          
        • --Rise up and meet the challenge
          
          
          VIII. Transformational Leaders
          
          
          • --Honestly assess weaknesses or someone else will do it for you
            
            
          • --When someone is talking to you, give your full attention
            
            
          • --Fix other's personal issues immediately
            
            
          • --Little things are not little
            
            
          • --You can lose years of trust with one wrong action
            
            
          • --Bad news does not get better with age
            
            
          • --Feedback is important
            
            
          • --Care and be interested in those you lead
            
            
          • --Listen more. Talk less.
            
            
          • --Keep hope alive always
            
            
            
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