Problem‑Solution‑Action Outline Worksheet


Name: ___________________________________________________________†††††††† Case: ______


My audience is:

I am:




††††††††† A.††††††† Gain audience attention:†††




†††††† †††† B.†††††††† Direct audience to need (Why should we care in general?):




†††† †††††† C.††††††† Credibility‑enhancing material (Why should we listen to you?):




†† †††††††† D.††††††† Preview (What will you be talking about?Be sure not to give away your solution!):







II.†††††††† Problem Step:


A.††††††† Problem: (What, specifically, is the problem?Note: State as a claim)




1.†††††††† Explanation (What are the elements/causes of the problem?)



†††††††††††††††††† †††††††††††††††† a.††††† Support (What evidence supports these elements/causes?)



b.††††† Support



2.††††† Who is affected (Why should listeners care about this problem?)




a.††††† Support (What evidence verifies who is affected?)




†††††††††††††††††††††††††††††††††† b.††††† Support




3.††††† Consequences (What will happen if we donít solve the problem?)




a.††††† Support (What evidence verifies the consequences predicted?)




b.††††† Support






III.†††††† Solution Step:



A.††††††† Solution (How do you propose to solve the problem?)



1.†††††††† Explanation (What, specifically, is your plan to solve the problem?)




††††††††††††††††††††††††††††††† a.††††† Element of solution




†††††††††††††††††††††††††††† †††††† b.††††† Element of solution




2.†††††††† Remedy (How will your solution solve the problem?)



a.†††††††† Fit (How does your solution fit with the problem?)




††††††††††††††††††††††††††††† ††††† b.†††††††† Satisfaction (How does your solution satisfy those affected by the problem?)





†††††††††††††††††††††††††† †††††††† c.†††††††† Workability (Will your solution work?Is it affordable?)




IV.†††††† Action/Conclusion


A.††††††† Action (What, specifically, do you want the audience to do TODAY?)



1.†††††††† Elements of the action


†††††††††††††††††††††††† †††††††††† a.








†††††††††††††††††††††††††††††††††† c.†††††††



2.†††††††† Appropriateness (Why is this action appropriate for your audience?)




3.†††††††† Audience support (Ask the audience to support the action)


††††††††††† B. Conclusion


††††††††††† 1.†††††††† Summary/Review statement



††††††††††† 2.†††††††† End memorably