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Resetting Your Password

There are several situations in which you may need to reset your UT EID password.

Note: If your UT EID has been locked for security reasons, you cannot gain access to your UT EID by resetting your password. Instead, contact your UT EID contacts for assistance.

To reset your password, use the online Find/Reset My Password self-service tool. The tool provides several options for resetting your password, including:

Note: If you do not have a valid, active e-mail on record, once you have regained access to your UT EID, you should go to the Manage My UT EID Profile self-service tool and update your e-mail address. Providing a valid, active e-mail address gives you the option of using a password reset e-mail should you ever need to reset your password again.

Note: If you have not set up password reset questions, refer to Setting up Password Reset Questions for instructions on how to do so.