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Quality Assurance & Process Improvement Strategic Plan

Strategic Objectives and Goals 2011 - 2012

Metrics: Goal 1

Assist Facilities Services sections in their efforts to reduce cost and increase quality of service through the establishment of a well-defined QAPI program.

Number of Process Improvement Projects Supported Within Facilities Services

QUAPI goal metrics chart


  1. Facilities Services' Service Center
  2. Facilities Maintenance Process Mapping
  3. TracDat Strategic Planning Tool
  4. Recruitment Process Improvement Team
  5. Inventory Software
  6. Locks & Keys Review