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Quality Assurance & Process Improvement Strategic Plan

Strategic Objectives and Goals 2011 - 2012

Metrics: Goal 3

Provide clarity and purpose to engage the Facilities Services community in a culture of growth, achievement, collaboration, innovation, and ownership

Number of Communication Opportunities:

QAPI Metrics Goal 3

Communication Opportunities:

  1. QAPI Web page (4th Qtr: 100 views, 71 first time visitors)
  2. QAPI Introduction
    • Facilities Services Manager Meeting
    • Administrative & Personnel Services Division Meeting
    • Sr. Associate Vice President Steve Kraal
  3. Manager Survey
  4. Dialogue with Managers
  5. Training Classes

In Work:

  1. Dialogue with managers