You’ve seen the commercial: A man points to a skillet on
a stove and says, “This is drugs.” He cracks an egg
and dumps the yolk into the hot skillet. As the egg begins to fry
and sizzle, he concludes, “This is your brain on drugs. Any
questions?”
This is one of dozens of bold and edgy anti-drug
television ads that began airing in 1987 to curb rising drug use
among teens.
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Assistant
Professor Carson B Wagner demonstrates a device that measures
response latency to show the ‘Strength of Association.’
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According to the Robert Wood Johnson Foundation, illicit
drug abuse costs the nation about $414 billion annually and takes
close to
15,000 lives each year. Some studies suggest nearly half of all
teens in the U.S. have tried illicit drugs.
With the government
spending about $195 million annually to purchase airtime for anti-drug
ads and the Partnership for a Drug-Free America
(PDFA)—a non-profit coalition of advertising, media and
public relations professionals—securing more than $3 billion
in donated media from broadcast, cable and radio networks since
1987, the anti-drug campaign is the largest and most expensive
in history.
There’s a lot at stake. To validate the campaign
messaging strategy and money being spent, a lot of research has
been conducted
to demonstrate the ads’ effectiveness. PDFA research findings
show that anti-drug ads do connect with teens. The ads can be recalled
and the knowledge they impart is recollected. And some studies
even show a decrease in intention to use illicit drugs.
Differences
That Make a Difference
However, Carson B Wagner, an assistant professor
in the Department of Advertising at The University of Texas at
Austin, contends that
inadequate research measures are being used to evaluate the effectiveness
of anti-drug ads and that more valid tests demonstrate that many
anti-drug ads are having the wrong effects on teens, possibly increasing
the likelihood for experimentation with drugs.
“One of the most important lessons I learned in graduate
school was that the best kind of research reveals ‘differences
that make a difference,’” says Wagner. “In other
words, the more counterintuitive the research finding, the more
value
it has in the development of knowledge.”
This approach led
Wagner to uncover the curiosity-arousing effects of anti-drug advertising.
“Years ago, I noticed that every time a news story was broadcast
about illicit drug use among teens, a small epidemic would ensue,” says
Wagner. “Logic instructs us that news programs and anti-drug
ads showing drugs in a negative light should not lead people toward
drugs.”
Adding to this oddity was a 1999 study from the Institute
for Social Research finding that—despite their enormous
exposure to anti-drug ads—tracking studies revealed that
adolescents’ perceived
risk of illicit drugs had rapidly decreased and their drug use
had sharply increased since 1991.
While there’d been a significant
amount of research done about the ways popular media can encourage
drug use through movies
and music, there was very little research about the effects of
anti-drug advertising. And the research that did was able to demonstrate
that that drug attitudes became more negative as a result of anti-drug
ads. However, theory and research on the psychology of curiosity
suggested the opposite, and this nagged at Wagner.
Based on these
observations, he hypothesized that teens exposed to anti-drug ads
would express greater curiosity about illicit
drugs compared to teens not exposed to the ads—a highly
counterintuitive possibility. After proving his hypothesis in an
experiment for his master’s thesis while at the Pennsylvania
State University, Wagner found himself defending his thesis the
day after Congress allotted $195 million per year to anti-drug
ads.
The surprising research findings agitated many, and eventually,
Congress requested that Wagner’s research be presented during
its first review of anti-drug ad spending. Since then, a large
government-sponsored survey examining the first five years of the
anti-drug campaign uncovered similar findings.
In the meantime,
Wagner has conducted further research on the effects of anti-drug
ads on teens. His latest asserts there are better
strategies to reduce drug use based, in part, on better research
methods.
“The majority of the current anti-drug advertising research
is flawed because it relies on research participants self-reporting
their
attitudes in response to watching anti-drug ads,” explains
Wagner. “However, an immense body of research reveals that,
due to their conspicuous nature, self-reported attitude measures
are highly susceptible to social desirability, especially with
regard to sensitive issues such as drugs.”
In other words,
drugs and drug-use can be an uncomfortable topic, and in order
to conform to social norms, research participants
may intentionally—or unintentionally—misrepresent
themselves when reporting their attitudes, resulting in exaggerated
estimates of anti-drug ads’ effectiveness.
Measuring True
Attitudes Toward Illicit Drugs
Unfortunately, when a teen is faced
with a choice about drug use, the real-life situation may not lend
itself to rational, deliberate
decision-making. Often perhaps, such decisions are made in an environment,
such as a party, packed with peer pressure. In circumstances like
this, more often than not the decision can be made impulsively,
and it’s often based on contextual cues: Is anyone else doing
it? Are they enjoying it?
“When a situation forces someone to make a spontaneous decision,
they will rely on their internal, automatic processes, or gut feelings,
about drugs,” explains Wagner. “These associations
stored in memory are called ‘Strength of Association’ or
SOAs. It is these SOAs that take over when we make quick decisions
or aren’t motivated to carefully think through the choice
at hand. And we need to better understand how SOAs work in order
to create more effective anti-drug ads. 
“Because of the social sensitivity associated with drugs,
one of the most effective means to measure positive or negative
attitudes
is to use response latency measurements of SOA,” adds Wagner. “Rather
than directly asking research participants to express their attitudes
about drugs, response latency SOA measures allow researchers to
gauge people’s attitudes without their direct knowledge,
thereby yielding a more accurate measure of the research participant’s
attitudes that better predicts behavioral decision-making under
various conditions.”
This unobtrusive means of measuring
attitudes was developed by psychologists in the 1970s, when self-report
surveys began showing
the widespread disappearance of prejudice, which was incongruent
with other measures of prejudice in society, such as socioeconomic
factors.
Essentially, response latency measurement involves recording
the time it takes a research participant to categorize a positive
or
negative adjective after being primed with a certain concept—in
this instance, illicit drugs. The more quickly the subject categorizes
negative adjectives such as “bad” or “horrible,” as
opposed to positive adjectives such as “good” or “wonderful,” the
stronger and more negative their association with the idea of illicit
drugs.
Armed with a less obvious method of capturing audience’s
attitudes toward this sensitive topic, Wagner set out to compare
the results of self-report questionnaires versus response latency
measures and determine if different measurement methods would yield
similar results.
One of Wagner’s earliest research experiments
measured attitudes about drugs among teens who had watched a series
of anti-drug ads
produced by the PDFA. To gauge the persuasiveness of the ads, he
used two different measures: self-report questionnaires where people
reported their attitudes toward drugs on scales anchored by positive
and negative adjectives, and response latency measures where people
were instructed to categorize adjectives as quickly as possible.
The
results showed that people who self-reported their attitudes after
viewing the anti-drug ads expressed strong anti-drug sentiments,
as opposed to the weaker anti-drug sentiments measured in the response
latency tests after viewing the same anti-drug ads. These findings
suggested that, compared to response latency measures, self-report
measures exaggerated the effectiveness of anti-drug ads.
“The results of the self-report versus response latency
measures have implications for the on-going self-report, survey-based
research
conducted by the Institute for Social Research’s Monitoring
the Future studies, which are often used to evaluate the Office
of National Drug Control Policy’s Anti-Drug Media Campaign
spearheaded by the PDFA,” says Wagner. “Based on these
findings, the self-report surveys may have produced inflated claims
of the ads’ effects,” he concludes.
Media Don’t
Tell Us What To Think, They Tell Us What To Think About
Wagner’s
most compelling finding based on more effective research methods
has important implications for the strategy behind
producing and distributing anti-drug ads. Experimentation demonstrated
that the higher the motivation to watch an anti-drug ad—such
as one that grabs your attention with an edgy, in-your-face message
or runs during a prime, high-audience timeslot—the more
positive the teens’ SOA toward drugs, meaning the more likely
they would be to try drugs when faced with a choice.
He uncovered
this finding after conducting two experimental sessions with four
conditions using the same six anti-drug ads from the
Partnership for a Drug-Free America. The experiment began with
research participants receiving a brief introduction to the series
of ads. For half of the participants, the introduction was designed
to maximize motivation to watch the ads; for the other half, the
introduction was geared to minimize attention. Half of the participants
who received each introduction were asked to remember seven-digit
phone numbers as they watched, simulating the kinds of non-advertising
thoughts people often have during commercial breaks and further
minimizing the amount of attention some participants could pay
to the ads. After viewing the anti-drug commercials, participants’ SOA,
along with several other ad-related responses, were measured.
Among
the many findings, Wagner’s testing suggested that
those who didn’t pay close attention to the ads—whether
unmotivated, remembering seven-digit numbers, or both—showed
significantly higher anti-drug SOA, while those who paid the most
attention had the least anti-drug SOA. In other words, the more
attention research participants paid to the anti-drug ads, the
weaker their anti-drug SOA afterward, or the more open they were
to the idea of drugs.
The study won the Top Faculty Paper award
for the Communication Theory and Methodology Division of the Association
for Education
in Journalism and Mass Communication, the largest and oldest mass
communication academic organization.
“Keeping drugs on youths’ agendas by using hard-hitting
ads keeps them thinking about drugs,” says Wagner. “And
those same ads can motivate people to pay attention, which can
result in lower anti-drug SOA as compared to watching ads that
don’t call attention.”
These findings are a critically
important paradigm shift for anti-drug advertising. A Paradigm
Shift for Anti-Drug Advertising
“The conventional anti-drug advertising strategy has been
to produce highly visible, attention-grabbing ads, most notably
the campaign
linking drug use and terrorism, and to place them at times when
viewers are likely to be most attentive, for example, the Super
Bowl,” adds Wagner. “Although this may be an effective
political strategy, it’s less likely to achieve the goal
of preventing illicit drug use.”
The mindset behind conventional
anti-drug advertising strategy, he says, assumes that people make
decisions rationally and deliberately.
As a result, in order to persuade their audience, advertisers produce
ads designed to grab the audience’s attention and make a
compelling case against drug use so that viewers can use the arguments
to protect themselves against offers of drugs. 
Based on his work
in measuring SOAs, Wagner suggests that anti-drug advertisers consider
not trying so hard to motivate viewers to
pay close attention, as depicted in the ad that links drug use
to terrorism.
“Instead, they might devise creative techniques to keep
the audience thinking unrelated thoughts as they watch the ads
so as to limit
the attention viewers pay to the specific drug-related arguments,” he
says. “The more effective strategy is to simply keep making
associations between drugs and negativity repeatedly so that audiences
learn those associations as opposed to thinking about all the possibilities.”
He
also suggests that ad buyers consider placing anti-drug ads at
times when opportunity and motivation to watch are low, such
as during TV shows with less consistent ratings, not those that
have very dedicated audiences, such as the MTV wrestling matches
and the TV programs “Friends” and “Alias.”
Wagner
says the “What’s Your Anti-Drug?” campaign,
featuring teens talking about the activities they pursue instead
of drugs, is an excellent example of an ad not inadvertently arousing
curiosity by limiting the focus on the anti-drug argument and keeping
viewers focused on something else, in this case alternative activities,
such as skateboarding.
Not surprisingly, Wagner’s research
is starting to attract attention. Last year, Ogilvy & Mather,
the agency involved in assessing the effectiveness of the National
Youth Anti-Drug
Media Campaign, called on him to share his findings and discuss
the implications for the campaign.
Wagner’s research highlights
a need to rethink traditional assumptions about anti-drug ads,
but further experimentation with
these less conspicuous SOA measures is necessary to support such
a contention and to offer alternatives, he says.
Wagner’s
future research plans include developing response latency measures
of curiosity that, similar to the SOA measures,
would be less sensitive to the influence of social norms and therefore
more accurately assess possible counterproductive effects of the
ads.
Erin Geisler
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