Human Resource Services

June 2010 > HR Forum > HR Pro > HRS Home

HR Forum — June 9, 2010

Also available as a downloadable PDF file: Presentation [PDF: 94 KB, 14 pages]

Agenda

Help Downloading Documents

HRSC Records Update—Robin Jarman, HR Manager, Human Resource Service Center

Background Check Request Forms

Call Center and Benefits Teams Updates—Vilma L. Santos, Interim HR Manager, Human Resource Service Center

Meet the Teams

  • HRS Call Center:
    • Carlos Caravantes
    • Mirella Murillo
    • Melissa Pollard
    • Kat Reyes
    • Tracy Torres
    • Ray Scott
  • Benefits – Insurance & Retirement Specialists
    • Tiffanie Carter
    • Jennifer Garcia
    • Dorothy Hobbs
    • Priya Sharma
    • Jill Tambunga
    • Vilma Santos

HR Call Center

  • We are here to help!
  • Let your employees know that they may call us for their general benefits inquiries.
  • We can assist with general benefits enrollments and status changes.
  • COBRA applications
  • E-mail HRSC or call us at: 471-HRSC (4772)

Benefits Team

  • Assist with:
    • Insurance eligibility and plans
    • COBRA Subsidy eligibility
    • Retirement Programs
    • Retiree insurance eligibility and enrollment
    • Educational presentations
    • Staff Educational Benefit

HR Call Center

We are headed into our peak summer period.

2009 Summer Statistics:

    Month Phone Calls Walk-ins E-mails
    June 3141 443 594
    July 5149 1068 1080
    August 3871 815 763

Benefits Helpful Hints

  • HRS Web site
    • Retirement Checklist
    • COBRA & Federal COBRA Subsidy
    • Insurance Plans
    • Retirement Programs
    • Current Employee Forms
    • Retired Employee Forms
  • E-mail
  • Contact HRS Call Center
    • 512-471-HRSC (4772) or 800-687-4178

We Need Your Help

Annual Enrollment

  • Staff Council Meeting, June 17
  • UT System Office of Employee Benefits
    • AE Newsletter sent on June 16
  • Annual Enrollment e-mail and virtual postcard
    • E-mail on June 17 or June 18
  • E-mails throughout entire month of July
    • Reminders, helpful hints videos
  • Annual Enrollment Web site, July 1

Next HR Forum

  • Wednesday, July 14, 2010, 10 a.m.