Launched in March 2008, the Information Technology Services (ITS) Strategic Plan represents our commitment as a service organization to support the university’s academic and research mission and goals. ITS staff are currently engaged in implementing the strategies contained in the plan. You are invited and encouraged to read the plan, and to let us know what you think.
Vision
Working together to enable the university to go further.
Mission
ITS provides and fosters an innovative, customer-focused and robust foundation for IT solutions that empowers the university community to pursue excellence in research and education.
Values
The University comes first. We are a service organization that supports the university’s mission and goals in its pursuit of excellence. The services we provide must be reliable and customer orientated. We value the integrity of our services and our organization, and we strive for open communication, collaboration and continuous improvement.
Goals
- Leadership
Provide a vision for positive change and share and exemplify best practices - Operational Excellence
Provide superior, reliable and secure IT services at the best value - Organizational Excellence
Cultivate an environment that values professional growth and career satisfaction - Customer Focus
Foster customer success by understanding and anticipating their needs - Innovation
Facilitate and develop creative solutions through new approaches, partnerships and research - Transparency
Inspire trust and accountability through honest dialogue and clear decision making
Information Technology Services and the UT Community
The ITS staff comes to work every day to support the university in reaching its greater academic goals. It is our privilege to work on projects and provide tools and services to support the university community in many ways. ITS provides the equipment and applications that run Web Central, Blackboard, Project IQ, and many of the core IT services relied upon by students, faculty, and staff at the university.
