Help
New Users
Departmental accounts are managed online by a faculty or staff member acting as account sponsor.
- Becoming a Departmental Account Sponsor
- Paying for Departmentally Funded Services
- Creating a New Group
Managing a Departmental Account
- Adding Users to a Group Ten at a Time
- Adding Users to a Group One at a Time
- Adding a Departmental Co-Sponsor
- Removing Super User Status
- Authorizing Services for Users
- Receiving Automatic E-mails About Account Charges
- Creating a Departmental Report
- Removing Services
- Deleting a User from a Group
- Deleting / Closing Groups
Troubleshooting
- I forgot my password
- I'm getting the message: "Error - Invalid numeric value." What's wrong?
- I'm getting the message: "Error - Unrecognized query." What's wrong?
- Who should I contact if I have a question about accounting?
