The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Active Directory


Austin Active Directory (AD) service is used by IT service providers across campus to allow access to IT services at The University of Texas at Austin. It is a Windows 2008 R2 Active Directory populated by the university's EID system. This Active Directory provides the authentication infrastructure for Austin Disk and the Austin Exchange Messaging Service (AEMS), provides centralized Lightweight Directory Access Protocol (LDAP) authentication for campus services and controls access to computing resources in participating departments.


  • Departments can rely on EID credentials to grant access to their systems instead of creating a separate set of login names and the infrastructure to support it
  • Users can access Austin Disk, Austin Exchange Email Service (AEMS) and other services with a single login and password
  • Departmental IT staff can manage all Windows computers from a central point through the use of Group Policy Objects (GPOs)
  • Departments can make use of Austin Active Directory and avoid making large hardware, software, and staff investments to establish a departmental directory service


Austin Active Directory is available at no cost to participating departments.

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!