The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2015


May

5/24/2015
RESOLVED: Adobe Connect 9.3 upgrade
5/24/2015
RESOLVED: Universal Command errors beginning overnight
5/24/2015
RESOLVED: uTexas Identity Manager (TIM) PROD Experiencing Problems Connecting to the Mainframe
5/23/2015
UT-V vCenter Access Issue
5/20/2015
RESOLVED: Problem with ID Card Center Updates to BACS
5/20/2015
RESOLVED: Problems with mainframe file transfers and centrally printed reports
5/20/2015
RESOLVED: Emergency maintenance for Web Central Transitional Fat Cookie service
5/20/2015
RESOLVED:  Fiber Channel Switch issue: Under Investigation
5/18/2015
RESOLVED:  Emergency maintenance for UTLOGIN-enabled Windows Web Hosting service
5/18/2015
RESOLVED: DNS Errors Impacting Various Services
5/18/2015
RESOLVED: TED intermittent authentication errors
5/18/2015
RESOLVED: UT Login Portal Down
5/18/2015
RESOLVED: Toopher Pairing Issues
5/14/2015
RESOLVED: Unplanned SmartVoice Maintenance 5/14
5/14/2015
RESTORED:Campus CATV outage
5/14/2015
RESTORED: Power outage in several Main Campus buildings
5/13/2015
RESTORED:Emergency SDS maintenance
5/12/2015
RESOLVED:  Encrypted TID Printing is down at UT System
5/6/2015
RESOLVED: Central ITS Oracle RAC
5/6/2015
RESOLVED: EID Admin Tool Inaccessible
5/6/2015
RESOLVED: UT Direct website is unresponsive
5/6/2015
RESOLVED:  Windows Web Hosting: Service Outage
5/6/2015
RESTORED:Technology Resources JIRA Application Maintenance
5/3/2015
RESTORED: UTS Down

April

4/30/2015
RESOLVED: Quizzes generating error messages for some Canvas users
4/28/2015
RESOLVED:Software Distribution and Sales Digital Download (SDS-DD) service outage
4/23/2015
RESOLVED: ISO Stache security certificate expired
4/22/2015
RESOLVED: Problems with search on www.utexas.edu
4/22/2015
RESTORED - UTLogin Planned Maintenance
4/21/2015
RESOLVED:MSSQL SLQ01 Cluster: Emergency Outage
4/20/2015
RESOLVED: VOIP Login Outage
4/20/2015
RESOLVED: EWDE Emergency maintenance
4/17/2015
RESTORED: [UDCB] - Emergency maintenance 4/17/15
4/16/2015
RESOLVED: Adobe Connect disruptive emergency maintenance
4/16/2015
RESOLVED: UT Web Service Latency
4/16/2015
RESOLVED: SmartVoice Maintenance 4/16 at 10 pm
4/16/2015
RESOLVED: EID password reset malfunction
4/15/2015
RESOLVED: Trouble logging into Canvas
4/15/2015
RESOLVED: Austin Disk Emergency Maintenance
4/14/2015
RESOLVED: UTprint Emergency Maintenance tonight, 10PM
4/14/2015
RESOLVED:Intermittent Internal Server Error
4/14/2015
RESTORED:Emergency maintenance of Center for Teaching & Learning (CTL) Scanning Reports page
4/13/2015
VPN website (vpn.utexas.edu) inaccessible
4/13/2015
RESOLVED:  Canvas Login Issues
4/10/2015
RESOLVED: Emergency maintenance of CTL Scanning Reports page
4/10/2015
RESOLVED:  Electrical issues on campus causing network Disruptions
4/9/2015
RESTORED:Selfscan Unavailable
4/9/2015
RESOLVED: Legacy voice service outage
4/9/2015
RESOLVED:  EID Password Reset Loop
4/8/2015
RESOLVED: UT EID - Change Password Loop

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