The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2016


February

2/4/2016
RESOLVED: Qual and beta UTdirect loadbalancer switch

January

1/29/2016
RESOLVED: Loss of UTDirect / Apply Texas redundancy
1/28/2016
RESOLVED: Office 365 Provisioning Tools Currently Unavailable
1/25/2016
RESOLVED: UT Web Sites Returning 502 Bad Gateway Errors
1/22/2016
RESOLVED: Partial Austin Disk Services Interruption
1/22/2016
RESOLVED:  Toopher Two-Factor Authentication Issue: Intermittent Slow response
1/21/2016
RESOLVED: UT Voice Mail Service Down
1/19/2016
RESOLVED: FootPrints Ticketing Service Is Unavailable
1/15/2016
RESOLVED: SharePoint Service Currently Unavailable
1/14/2016
RESOLVED: SmartVoice Maintenance 1/14
1/13/2016
RESOLVED: Two-Factor Account Error Message
1/9/2016
RESOLVED: Emergency Reboot of Selfscan
1/8/2016
RESOLVED: Emergency Wireless Network Maintenance - 1/13, 5-8pm
1/7/2016
RESOLVED: Selfscan Unresponsive
1/6/2016
RESOLVED: Emergency UT Web Panel maintenance
1/4/2016
RESOLVED: Software Distribution and Sales (SDS) Maintenance

Past Service Interruptions: 2015


December

12/31/2015
RESOLVED:Mainframe Tape System - Intermittent Problems
12/22/2015
RESOLVED: Nexpose (selfscan) unplanned maintenance
12/17/2015
RESOLVED: Emergency maintenance - caching DNS servers
12/15/2015
RESOLVED: Emergency maintenance on standby F5
12/14/2015
RESOLVED: UT-V vCenter Performance Degradation
12/14/2015
RESOLVED: Malformed anti-spam pattern caused brief disruption in mail from gmail.com
12/12/2015
RESOLVED: Toopher SMS Texting Issue
12/11/2015
RESOLVED: Emergency Maintenance: PyPE Deployment Interface
12/10/2015
RESOLVED: SmartVoice Maintenance 12/10
12/9/2015
RESOLVED: Stache Emergency Maintenance
12/8/2015
SharePoint 2013 degradation
12/8/2015
RESOLVED: UT-V vCenter Services Restarted
12/7/2015
RESOLVED: Users reporting errors logging into Selfscan
12/6/2015
RESOLVED: Some users cannot access or use Canvas currently
12/3/2015
RESOLVED: UTDirect not available
12/2/2015
RESOLVED: Student Testing Service’s Test Registration system Emergency maintenance
12/1/2015
RESOLVED: CTL scoring software emergency maintenance
12/1/2015
RESOLVED: Broker servers unavailable

November

11/30/2015
RESOLVED: UT-V vCenter Issue: Resolved
11/25/2015
RESOLVED: Student Testing Services’ Test Registration System Emergency Maintenance
11/19/2015
RESOLVED: Secure Messaging inconsistent
11/19/2015
RESOLVED: Shibboleth authentication issues
11/19/2015
RESOLVED: Users unable to log into Selfscan
11/18/2015
RESOLVED: Delays in connections to TED
11/18/2015
RESOLVED: UTDirect: Inconsistent logoff time
11/18/2015
RESOLVED: Partial Austin Disk Services Interruption
11/16/2015
RESOLVED: Footprints incoming email degraded
11/13/2015
RESOLVED: UTDirect Logoff issues
11/13/2015
RESOLVED: Logoff not consistently working on UTDirect
11/12/2015
RESOLVED: SmartVoice Maintenance 11/12/15
11/12/2015
RESOLVED: Some applications that use the XML gateway experiencing issues.
11/11/2015
RESOLVED: Austin Disk Services Issues
11/11/2015
RESOLVED: FAMIS Client Access Issue
11/10/2015
RESOLVED: University Blog Service OS Maintenance

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