The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2016


May

5/4/2016
Intermittent Outage for some UCDs (Universal Call Distribution)
5/3/2016
RESOLVED:  Emergency Maintenance- UTprint services restarting

April

4/29/2016
RESOLVED: Legacy Automated Attendant System answering calls intermittently
4/26/2016
RESOLVED: Possible Network Problems
4/26/2016
RESOLVED: DocRepo Connectivity issues
4/25/2016
RESOLVED: uTexas Identity Manager (TIM) PROD Mainframe Connectivity Problems
4/25/2016
RESOLVED: Intermittent access to UTLogin
4/25/2016
RESOLVED: Intermittent access to EID Admin tools
4/25/2016
RESOLVED: Urgent F5 Load Balancer Maintenance
4/21/2016
RESOLVED: Canvas Status Update
4/17/2016
RESOLVED: SharePoint 2013 - multiple site collections down
4/13/2016
RESOLVED : Adobe Connect Concurrent Meeting Seat limit reached
4/12/2016
SQL 2012 Performance degraded
4/7/2016
RESOLVED: UT Web partial outage
4/7/2016
RESOLVED: Degraded Service - Campus Internet Connectivity
4/6/2016
RESOLVED: UT Login: Degraded performance
4/5/2016
RESOLVED: UT Voice Mail Sporadic Errors
4/5/2016
RESOLVED: WebAgent/mainframe access to Doc Repo - intermittent errors

March

3/31/2016
RESOLVED: Web search not working from UT home page
3/30/2016
RESOLVED: UT Lists emergency maintenance
3/30/2016
RESOLVED: Emergency Maintenance: MySQL 5.6 PROD occurring morning of March 31st
3/30/2016
RESOLVED: UDC-B Out of Band Management Network Interruption
3/28/2016
RESOLVED: EID creation, admin and password reset services unavailable
3/28/2016
RESOLVED: Oracle Database Outage
3/25/2016
RESOLVED: VoIP sets down
3/24/2016
RESOLVED: dpdev1 inaccessible
3/23/2016
RESOLVED: Campus Internet Connectivity Degraded
3/17/2016
RESOLVED: Possible Network Problems
3/14/2016
RESOLVED: VPN Maintenance
3/11/2016
RESOLVED: JIRA Planned Maintenance
3/10/2016
RESOLVED: University Group Email Unavailable
3/10/2016
RESOLVED:Users currently unable to access or use Canvas
3/8/2016
RESOLVED: College of Education Undergraduate Scholarship Application Emergency Maintenance
3/4/2016
RESOLVED: Duo Expedited Disruptive Maintenance
3/3/2016
RESOLVED: EID Administrative and Self-Service web applications unavailable
3/2/2016
Hitachi NAS Configuration Issue
3/1/2016
RESOLVED: UTForge is Unavailable

February

2/29/2016
RESOLVED: Group Email System is Unavailable
2/25/2016
RESOLVED: TED Unavailable
2/25/2016
RESOLVED: UT Voice Mail Intermittent Errors
2/23/2016
RESOLVED: UT Web planned maintenance
2/23/2016
RESOLVED: University Wiki Service intermittent outage
2/23/2016
RESOLVED: Web Central Authentication Service SSL Certificate Expiration
2/23/2016
RESOLVED: Unplanned maintenance University Wiki Service
2/23/2016
RESOLVED; Possible Wikis issue
2/22/2016
RESOLVED: Emergency Maintenance: UT-V/UT-VMG Web Client Patching
2/21/2016
RESOLVED: Utexas Advanced Directory Unavailable
2/16/2016
RESOLVED:  Toopher SMS Authentication Issue
2/15/2016
RESOLVED:  FootPrints Partial Service Outage
2/12/2016
RESOLVED: Emergency Footprints outage

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