The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Statuses

Past Service Interruptions: 2016


July

7/21/2016
RESOLVED: ESB Intermittent Runtime Manager Errors
7/21/2016
RESOLVED:  ESB Deployment Issues
7/15/2016
RESOLVED: Austin Exchange Messaging Service Expedited Non-Disruptive Maintenance
7/15/2016
RESOLVED: Emergency Maintenance: uTexas Enterprise Directory (TED)
7/14/2016
RESOLVED: Mainframe UTQA/Natural Process disruption
7/13/2016
UT Backup Emergency Maintenance
7/13/2016
RESOLVED: SharePoint Workflow Service Offline
7/12/2016
RESOLVED: Unexpected NFS appliance reboot
7/9/2016
RESOLVED: Planned disruptive maintenance - Adobe Connect upgrade
7/5/2016
RESOLVED: SharePoint 2013 service outage for Cockrell School of Engineering
7/1/2016
RESOLVED: TACC Connectivity Issues with Internet2 Research Cloud

June

6/30/2016
RESOLVED: Office 365 Message Delivery Delays
6/29/2016
RESOLVED:  UT Web emergency maintenance
6/29/2016
RESOLVED: UT Web degraded performance
6/28/2016
RESOLVED: UT Web slow load times
6/24/2016
RESOLVED: OTS 96 strand LEAF OTS Fiber cut
6/23/2016
RESOLVED: Possible Internet Connectivity Problems
6/17/2016
RESOLVED: PyPE Non-Disruptive Emergency Maintenance
6/16/2016
RESOLVED: Mainframe EID creation and updates unavailable
6/16/2016
RESOLVED: uTexas Identity Manager (TIM) PROD Expedited Non-Disruptive Maintenance Starting
6/16/2016
RESOLVED: Emergency F5 Load Balancer Maintenance
6/16/2016
RESOLVED: uTexas Identity Manager (TIM) PROD Expedited Maintenance
6/15/2016
RESOLVED: ID manager degraded response time
6/14/2016
RESOLVED: IronPort Appliance Issue
6/14/2016
RESOLVED: Authoritative DNS Service Disruption for Some Domains
6/13/2016
RESOLVED: Zenoss alerts received for multiple devices
6/13/2016
RESOLVED: Selfscan: Service Unavailable
6/13/2016
RESOLVED: TED service degraded
6/13/2016
RESOLVED: Footprints unable to load tickets for some workspaces
6/10/2016
RESOLVED:  Austin Active Directory Degraded
6/3/2016
RESOLVED: UT-V Site Recovery Manager is Down

May

5/19/2016
RESOLVED: SharePoint 2013 Outgoing Email Issue
5/17/2016
RESOLVED: uTexas Identity Manager (TIM) PROD Maintenance Extended
5/16/2016
RESTORED: UT-VMG: vCenter Web Client Issue
5/15/2016
RESOLVED: Extended Web Central planned maintenance
5/13/2016
RESOLVED: UT Web Panel Emergency Maintenance
5/5/2016
RESOLVED - SQL 2012 unplanned maintenance
5/4/2016
RESOLVED:  Intermittent Outage for some UCDs (Universal Call Distribution)
5/3/2016
RESOLVED:  Emergency Maintenance- UTprint services restarting

April

4/29/2016
RESOLVED: Legacy Automated Attendant System answering calls intermittently
4/26/2016
RESOLVED: Possible Network Problems
4/26/2016
RESOLVED: DocRepo Connectivity issues
4/25/2016
RESOLVED: uTexas Identity Manager (TIM) PROD Mainframe Connectivity Problems
4/25/2016
RESOLVED: Intermittent access to UTLogin
4/25/2016
RESOLVED: Intermittent access to EID Admin tools
4/25/2016
RESOLVED: Urgent F5 Load Balancer Maintenance
4/21/2016
RESOLVED: Canvas Status Update
4/17/2016
RESOLVED: SharePoint 2013 - multiple site collections down
4/13/2016
RESOLVED : Adobe Connect Concurrent Meeting Seat limit reached
4/12/2016
SQL 2012 Performance degraded

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