The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2015


August

8/28/2015
East Campus Cabling/Emergency Maintenance
8/25/2015
RESOLVED: UT Web Non-Responsive
8/24/2015
RESTORED: uTexas Enterprise Directory Service Degraded
8/24/2015
RESOLVED: EID Self Help Application Degraded
8/24/2015
RESOLVED: UTDirect non-responsive
8/20/2015
RESOLVED: UT-V network maintenance extended to 10pm
8/20/2015
RESOLVED: CTL’s Test Registration System Emergency Maintenance
8/20/2015
RESOLVED: UT Direct Down
8/20/2015
RESOLVED: UT Voicemail Access via Phone is Unavailable
8/20/2015
RESTORED: Austin Disk Outage
8/17/2015
RESOLVED:  Blogs Service Unavailable
8/14/2015
RESOLVED: Emergency maintenance on Course Instructor Survey Aggregates page
8/13/2015
RESOLVED: Canvas access for Su15 and F15
8/13/2015
RESOLVED: SmartVoice Maintenance 8/13
8/13/2015
RESOLVED:  https down on qual.its.utexas.edu
8/11/2015
RESOLVED: University Blog Service Emergency Maintenance
8/11/2015
RESOLVED: Power outage in SER building
8/7/2015
RESOLVED: Issues with multifactor authentication using SMS
8/6/2015
RESOLVED: Emergency DNS Resolver Maintenance Tonight (8/6)
8/5/2015
UT Direct slow/unresponsive

July

7/29/2015
RESOLVED: Emergency maintenance on Resnet routers
7/29/2015
RESOLVED: Issue dialing 911 from Polycom IP 670 VoIP sets
7/29/2015
RESOLVED: Emergency disruptive maintenance - UTBackup
7/23/2015
RESOLVED: University Wiki Service Weekly Maintenance
7/23/2015
RESOLVED: Emergency disruptive maintenance - Adobe Connect
7/23/2015
RESOLVED: SmartVoice Maintenance 7/23
7/23/2015
RESOLVED: Wikis Index Maintenance
7/19/2015
RESOLVED:  Login failures to UT Web panel environment
7/18/2015
RESOLVED:  Stache not showing all entries
7/17/2015
RESOLVED: ITS Cat1 MySQL outage this afternoon
7/17/2015
RESOLVED:  Two-factor Authentication Issue
7/16/2015
RESOLVED: UT Voice Mail Maintenance
7/16/2015
RESOLVED: SmartVoice Maintenance
7/15/2015
RESOLVED: Office 365 Connectivity Issues
7/14/2015
RESOLVED: Expedited non-disruptive UT Directory maintenance
7/13/2015
RESOLVED: Footprints Contact Auto Fill Error
7/12/2015
RESOLVED: HNAS node failed at 9:50AM
7/9/2015
RESOLVED: UTLogin Authentication Intermittently Failing
7/8/2015
RESTORED:Emergency TED Maintenance
7/7/2015
RESOLVED:  Office 365 Slowdown
7/1/2015
RESOLVED: Office 365 Connectivity Issue
7/1/2015
RESOLVED:  VoIP Phone Outage

June

6/30/2015
RESOLVED:EXTENDED UT Web weekly scheduled maintenance
6/30/2015
RESOLVED:EXTENDED - University Wiki Service Weekly Maintenance
6/30/2015
RESOLVED: Office 365 Performance Issues
6/30/2015
RESOLVED:  uTexas Identity Manager (TIM) Intermittent Problems Connecting to Mainframe
6/30/2015
RESOLVED: Partial CATV outage
6/30/2015
RESOLVED:  uTexas Identity Manager (TIM) PROD Expedited Maintenance
6/29/2015
RESOLVED: EXTENDED Wikis Index Maintenance
6/26/2015
RESOLVED: Issues with EID Updates to Austin Active Directory

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!