The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Statuses

Past Service Interruptions: 2011


July

7/21/2011
RESOLVED:Interruption in EID Updates to Austin Active Directory
7/20/2011
RESOLVED:  VPN Server Failover
7/18/2011
RESOLVED: WiKis Service Down
7/14/2011
RESOLVED: University Wikis Service Emergency Maintenance
7/13/2011
RESOLVED: SmartVoice Down
7/12/2011
RESOLVED: Emergency Maintenance for courses.utexas.edu
7/12/2011
RESOLVED: Unplanned AEMS Maintenance
7/11/2011
RESOLVED: Emergency Maintenance: Austin Disk WebDAV Performance
7/8/2011
RESOLVED: TIM TEST Broker is down
7/8/2011
RESOLVED: Emergency maintenance: Dismount and re-mount of MAIL04 Mailbox Store 6 tonight at 10:00pm
7/7/2011
RESOLVED: Emergency maintenance on utdirect qual
7/5/2011
RESTORED: Planned Service Electrical Equipment Repair UDC - C beginning

June

6/29/2011
RESOLVED: Multiple Reports of Phishing Emails
6/27/2011
RESTORED:  JIRA for ITS - Emergency Maintenance
6/24/2011
RESOLVED: JIRA is unavailable
6/23/2011
RESOLVED : Unplanned re-start of SAINT(selfscan) service
6/21/2011
RESOLVED:Emergency Maintenance - SecureDoc DNS change
6/21/2011
RESOLVED: Problems with the wireless network in the Residence Halls
6/21/2011
RESOLVED: Virtual Web hosting response issue -04:45 - 05:40 Tue 6/21
6/20/2011
RESOLVED: uTexas Identity Manager broker services unavailable
6/20/2011
RESOLVED: uTexas Identity Manager is currently unavailable
6/20/2011
RESOLVED: WSUS Emergency Maintenance, June 20 @ 4pm
6/20/2011
RESOLVED: Cellular service rolling outages tonight - Verizon
6/18/2011
RESOLVED: Wikis outage, service
6/16/2011
RESOLVED: SmartVoice Maintenance 06/16
6/15/2011
RESOLVED: Unplanned CATV maintenance
6/13/2011
Resolved: TRAC is down
6/13/2011
RESOLVED:  Autodiscover for AEMS
6/12/2011
Resolved:Document Repository HTTP/Web service is down
6/12/2011
RESOLVED: AEMS (Austin Exchange Messaging Service) E-Mail Maintenance Complete
6/10/2011
RESOLVED:  Securedoc access problem
6/9/2011
RESOLVED: University Wikis service down
6/8/2011
RESOLVED:  Emergency maintenance of uTexas Enterprise Directory today @ 4:30 p.m.
6/6/2011
RESOLVED:  Intermittent Errors in PyPE Deployment Interface
6/6/2011
RESOLVED:  University Wikis Service Unavailable
6/6/2011
RESOLVED:  Document Repository is not responding
6/5/2011
RESTORED: Storage Infrastructure Maintenance (affects many services) 6am-11:59am Sunday June 5th
6/2/2011
RESOLVED: Emergency maintenance of Document Repository Application
6/1/2011
RESOLVED: Emergency Photo Roster maintenance today
6/1/2011
RESOLVED:Wireless Outage in Main Building

May

5/29/2011
RESOLVED: Network Planned Maintenance Extension
5/26/2011
RESOLVED: uTexas Enterprise Directory (TED) routine maintenance extended
5/24/2011
RESOLVED:U.T. white pages directory update delay
5/24/2011
RESTORED:uTexas identity mgr. planned maintenance extended
5/22/2011
RESOLVED: Blackberry Enterprise Server Upgrade Extended
5/20/2011
RESOLVED: u Texas Enterprise Directory service interruptionj
5/18/2011
RESOLVED: uTexas Enterprise Directory notification Issue
5/18/2011
RESOLVED:  SmartVoice Maintenance Outage
5/18/2011
RESTORED: uTexas Enterprise Directory(TED) Maintenance Extended
5/17/2011
RESOLVED: Footprints Error

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