The University of Texas at Austin

ITS Services Status

Past Service Interruptions: 2009

October

10/12/2009
RESTORED:  Python Production Environment (PyPE) maintenance
10/12/2009
RESTORED: Mainframe (COM-PLETE)
10/9/2009
Austin Disk Services Outage
10/8/2009
RESTORED:Adobe connect
10/8/2009
RESTORED:Maintenance - Virtual and Austin SQL servers
10/8/2009
RESTORED:CX500 Hardware Failure
10/8/2009
www.utexas.edu service slowdown
10/6/2009
Resolved: Macintosh Client Access for Adobe Connect
10/5/2009
Temporary data loss in OHS
10/1/2009
Blackboard Login problem

September

9/30/2009
Restored: Maintenance for Austin Disk Services
9/27/2009
Maintenance for Austin Disk Services
9/25/2009
RESTORED: Campus Printing Services
9/18/2009
Internet Connectivity Problems / service restored
9/15/2009
RESTORED: Austin Disk Services Emergency Failover
9/15/2009
Austin Disk Services Failover
9/14/2009
Campus Cable TV Outage
9/13/2009
RESTORED: Blackboard performance problem
9/10/2009
Selfscan (SAINT) Update
9/5/2009
Blackboard maintenance extended
9/1/2009
RESTORED: Austin Exchange Messaging Service
9/1/2009
Blackboard problems

August

8/28/2009
TSC Utlities Error
8/26/2009
RESTORED:Services affected by Data Center maintenance
8/26/2009
RESTORED: Austin Disk Services
8/24/2009
RESTORED:  SmartVoice Maintenance
8/22/2009
RESTORED:UT Direct, other systems offline
8/21/2009
Data Center Network Emergency Maintenance
8/20/2009
Sporadic 3270 connection issues / service restored
8/18/2009
Webspace timeout errors / Service restored
8/18/2009
Service restored / Trouble with C.P.S. printing
8/17/2009
Trouble with JIRA/service restored
8/16/2009
wikis.utexas.edu errors
8/12/2009
Central Credit Card Processor Issues
8/11/2009
wikis.utexas.edu Maintenance
8/2/2009
RESTORED: AEMS and Austin Disk fail over
8/1/2009
Blackboard down for upgrade

July

7/31/2009
Remedy Production Client Crash Issues (RESTORED)
7/30/2009
RESTORED: Remedy Production Server (ASPIRIN)
7/29/2009
RESTORED:  TIM servers ( idmanager1,4 & 6)
7/27/2009
RESTORED:  Austin Disk Services Interruption
7/23/2009
Blackboard Unavailable
7/23/2009
RESTORED:  XML Gateway emergency downtime
7/11/2009
RESOLVED: UT Lists
7/9/2009
RESTORED: Stellent Content Management
7/9/2009
Service Restored/ C.P.S. printing sub-system problem
7/8/2009
Service Restored/Help Desk Call Distribution System
7/7/2009
Oracle production service interruption
7/1/2009
RESOLVED:  U.T. Lists mailing list slowdown
7/1/2009
RESTORED:  Ironport   backlogs delaying incoming e-mail

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