The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Statuses

Past Service Interruptions: 2011


February

2/8/2011
RESOLVED: Unplanned TIM (Id Manager) Maintenance at 6:00AM Tuesday Feb 8th 2011
2/7/2011
RESOLVED: I.T.S. Computer Lab Printing issue
2/6/2011
RESOLVED: EID Password Change Problems
2/6/2011
RESOLVED: Connections to MySQL servers failing
2/6/2011
RESOLVED: Mainframe Planned Maintenance Extension
2/4/2011
RESOLVED: Devsas server Down -(app server for Office of Development)
2/3/2011
RESOLVED:Unplanned main for Adabas Thursday, Feb 2 6:36 am
2/2/2011
RESOLVED:  “Guest” Wireless Web Redirection Problems
2/2/2011
RESOLVED: Some remote sites inaccessible
2/1/2011
RESTORED : unplanned TIM maintenance at 11:20am Tuesday Feb 1st 2011

January

1/28/2011
RESTORED : WTS Unplanned Outage
1/26/2011
RESOLVED: SMF lab down
1/26/2011
RESOLVED:  UDC C Power/ unplanned maintenance
1/26/2011
RESOLVED: UDC B Power/unplanned maintenance
1/26/2011
RESOLVED : UDCC 7010 side “B” router supervisor crash and switchover at 9:03 am, Wed Jan 26 2011
1/25/2011
RESOLVED: Partial Austin Disk Services interruption
1/25/2011
RESOLVED : EXTENDED unplanned TIM maintenance at 11am Tuesday Jan 25th
1/24/2011
RESOLVED:  Blackboard Expierencing High Load
1/23/2011
RESOLVED:Possible Widspread Network Outage
1/21/2011
RESOLVED: 3270 access to ST Com-plete disrupted
1/21/2011
RESOLVED: UMBS emergency networking maintenance
1/21/2011
RESOLVED: Problem with Blackboard
1/21/2011
RESOLVED: Unscheduled PyPE maintenance, today at 12 pm
1/21/2011
RESOLVED: Austin Disk End User Recovery Un-planned maintenence
1/21/2011
RESOLVED: Austin Disk End User Recovery unavailable for select volumes
1/20/2011
RESOLVED: SmartVoice Maintenance
1/20/2011
RESOLVED : I.T.S. Wiki Down
1/19/2011
RESOLVED : Webmail login issues
1/19/2011
RESOLVED: Partial Webmail Outage
1/18/2011
Multiple service issues reported
1/18/2011
RESOLVED: Emergency Network Maintenance in UDC-C
1/18/2011
RESOLVED:UMBS not responsive
1/18/2011
RESOLVED: vDesk Preview & COFA pools unavailable
1/18/2011
RESOLVED: unscheduled PyPE maintenance, today at 9pm
1/18/2011
RESOLVED: TIM QUAL currently down
1/16/2011
RESOLVED: Network Maintenance Window - Jan. 16, 2011 completed at 12:44 P.M.
1/14/2011
RESOLVED: TIM TEST outage
1/14/2011
RESOLVED: Remedy Down
1/14/2011
RESOLVED: Develop Instance of the mainframe Com-plete is down
1/14/2011
RESOLVED: SQL 2005 cluster sql02.austin.utexas.edu lost connection to its storage array
1/13/2011
RESOLVED:Unplanned Texas Exes email gateway maintenance, Friday 1/14 7.00AM-7.30AM
1/13/2011
RESOLVED: TIM Test outage
1/12/2011
RESOLVED: Unplanned mainframe broker maintenance
1/12/2011
RESOLVED: Unplanned Maintenance on UMBS File server
1/12/2011
RESOLVED:  UT Direct unavailable
1/12/2011
RESOLVED: UT Direct outage
1/12/2011
RESOLVED: Unplanned TIM maintenance at 11am, Wed. Jan 12, 2011
1/10/2011
RESOLVED:  Unplanned maintenance for *DEFINE
1/10/2011
RESOLVED: Urchin server (webstats.its.utexas.edu) maintenance
1/10/2011
RESOLVED:Webspace File Upload Errors

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