The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Statuses

Past Service Interruptions: 2011


January

1/7/2011
RESOLVED: Digital Certificates unavailable
1/3/2011
RESOLVED: Emergency ISP Maintenance
1/3/2011
RESOLVED: Austin based print services experienced an outage
1/3/2011
RESOLVED: WebSpace Production Database is Currently Unavailable

Past Service Interruptions: 2010


December

12/30/2010
RESOLVED: Maintenance for Unix Timesharing Service
12/28/2010
RESOLVED:  Unplanned maintenance on UDC-A UPS Dec 29
12/27/2010
UDC Move Event
12/22/2010
RESOLVED: TIM Emergency Maintenance, All Environments
12/22/2010
RESOLVED: Emergency Maintenance on The Oracle Service Production and Development databases
12/22/2010
RESOLVED: Emergency maintenance on WebSpace
12/22/2010
RESOLVED: Emergency maintenance for courses.utexas.edu
12/22/2010
RESOLVED: SmartVoice Maintenance
12/22/2010
RESOLVED: unplanned maintenace for Austin Blackberry Services
12/22/2010
RESOLVED: Outbound mail from mail.utexas.edu stalled
12/22/2010
RESOLVED: ITS Wiki Service fails to load or allow logins
12/21/2010
RESOLVED: XML Gateway unplanned maintenance
12/20/2010
RESOLVED: Utdirect.utexas.edu having intermittent errors
12/19/2010
RESOLVED: Intermittent problems with UT Direct
12/17/2010
RESOLVED: Mail filtering: Unplanned maintenance
12/16/2010
RESOLVED: RHN Satellite planned maintenance
12/16/2010
RESOLVED: uTexas Enterprise Directory (TED) Planned Maint. extended
12/16/2010
RESOLVED: Unplanned maintenance on wwwdev.utexas.edu Thu 12/16 2:45-3:15 p.m
12/16/2010
RESOLVED: Mail Filtering maintenance
12/14/2010
RESOLVED: Wikis.utexas.edu is down
12/10/2010
RESOLVED:Unplanned Maintenance on blogs.utexas.edu
12/9/2010
RESOLVED:  blogs.utexas.edu not responding
12/8/2010
RESOLVED:  Blogs.utexas.edu not responding
12/8/2010
RESOLVED:  Reports of wired resnet access issues
12/8/2010
RESOLVED:Unplanned maintenance on swing storage network
12/8/2010
RESOLVED : Power Outage in UDC-A Data Center
12/7/2010
RESOLVED:  UTS network connectivity interruption 3:00-7:45 p.m. Tue Dec 7
12/7/2010
RESOLVED : I.T.S. Computer Lab Printing issue
12/7/2010
RESOLVED: Web Central/MySQL Maintenance Cancelled.
12/6/2010
RESOLVED:  Unplanned maintenance of CRB Swing Storage
12/5/2010
RESOLVED: EID Password Reset Issues
12/3/2010
RESOLVED:  Urchin Web statistics service at webstats.its.utexas.edu
12/3/2010
RESOLVED: Oracle databases on swing storage currently unavailable
12/3/2010
RESOLVED: RHN Satellite is currently unavailable
12/2/2010
RESOLVED: Restarting a Blackboard Server
12/2/2010
RESOLVED: EXTENDED MAINTENANCE for white pages directory
12/2/2010
RESOLVED: Smartvoice possible outage
12/1/2010
RESOLVED: Unplanned Maintenance: All My Addresses
12/1/2010
RESOLVED: Blackboard slowdown
12/1/2010
RESOLVED: I.T.S. print server slowdown

November

11/30/2010
RESOLVED: Unplanned maintenance on ITS Backup servers
11/30/2010
RESOLVED: EID self help and admin. tool web apps currently unavailable
11/30/2010
RESOLVED: AEMS message delivery slowdown
11/30/2010
RESOLVED Housing & Food Svc. Web Site Issue
11/24/2010
RESOLVED:  mail.utexas.edu
11/23/2010
RESOLVED: UT Lists service slowdown

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* UT Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!