The University of Texas at Austin

ITS Services Status

Past Service Interruptions: 2009

January

1/5/2009
Restored: IMAP connectivity to AEMS is currently unavailable
1/3/2009
RESTORED: Austin Disk Services Extended Maintenance

Past Service Interruptions: 2008

December

12/19/2008
RESTORED: Austin Disk Issues
12/18/2008
RESTORED: Netscaler Failover affecting UTDIRECT and MAINFRAME
12/18/2008
Restored: Austin Disk Services SFTP
12/17/2008
RESTORED: TIM Maintenance effecting EID Tools
12/17/2008
RESTORED :  EID Creation in the Self Help Suite is Malfuntioning
12/15/2008
Restored:  DEVELOP Complete
12/13/2008
RESTORED: Blackboard Logins
12/12/2008
RESTORED: Blackboard Maintenance
12/10/2008
Restored:  Blackboard emergency maintenance
12/10/2008
Blackboard Interruptions
12/5/2008
RESTORED: SmartVoice interruptions
12/4/2008
RESTORED: Austin Exchange Messaging Tools
12/4/2008
RESTORED:  SFTP Service
12/4/2008
RESTORED: Maintenance on UT Directory
12/3/2008
RESTORED: Austin ColdFusion Internet Services Down
12/2/2008
RESTORED: Wireless Network
12/2/2008
RESTORED: EID Tools

November

11/29/2008
RESTORED: AEMS Mail01 Service Interruption
11/26/2008
ID management system
11/24/2008
ColdFusion service down
11/24/2008
Webmail Messages not being delivered
11/21/2008
RESOLVED: Blackboard Grade Center Problems Reported
11/18/2008
Credit Card Processing Outage
11/14/2008
Cold Fusion service
11/12/2008
Resolved: Mainframe printing problem
11/10/2008
Oracle Database Issue
11/6/2008
RESTORED: Austin Disk Unplanned Maintenance
11/6/2008
RESTORED: Campus E-mail Slowdown
11/6/2008
RESTORED: Telephone and SmartVoice Interruptions

October

10/31/2008
RESTORED: UMBS (mail.utexas.edu) Service Interruption
10/31/2008
RESTORED: Virtual Services Interruption
10/30/2008
RESTORED: Intermittent Credit Card Processing Delays
10/28/2008
RESTORED: Processing of Credit Card Payments Interrupted
10/28/2008
UPDATED: Webmail Emergency Maintenance
10/28/2008
RESTORED: Webmail Extended Maintenance
10/24/2008
FTP Server Interruption
10/23/2008
RESTORED: Emergency Austin Services Maintenance
10/22/2008
Austin Disk Services Unplanned Maintenance
10/21/2008
RESTORED: Austin Disk SFTP Service Interruption
10/21/2008
RESTORED: AEMS Service Interruption
10/21/2008
RESOLVED: Mainframe Slowdown
10/17/2008
RESTORED: Mainframe Login Problems
10/10/2008
RESTORED: Austin Disk Service Interruption
10/2/2008
Webmail Service Slowdown
10/2/2008
UT Lists Mailing List Service (Sympa) Slow Down

September

9/29/2008
UT Direct and Mainframe Slowdown
9/26/2008
RESTORED: Windows Terminal Service (WTS) Interrupted
9/26/2008
RESTORED: UMBS (mail.utexas.edu) Interrupted

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